Hearth Record

Structure: frame and members (GEM)

Vehicle recall 18V-485. NHTSA received Polaris Industries, Inc.’s report on Jul 19, 2018.

NHTSA’s own record, on nhtsa.gov

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The short answer

NHTSA received Polaris Industries, Inc.’s report on Jul 19, 2018. Copied from NHTSA on Oct 27, 2026.

Every line below is in NHTSA’s own words, with its source beside it.

What’s wrong with it?

If the upper cab frame fails, it can increase the risk of injury or crash.

Polaris Industries, Inc.

(Polaris) is recalling certain 2011-2016 GEM E2, E2L, ELXD, and EL electric vehicles.

The lower main frame tube may crack which can result in failure of the secondary upper cab frame.

Source:

NHTSA, Recalls flat file. Released Oct 27, 2026. Updated daily.

  • NHTSA’s part: Structure: frame and members.

What should you do?

Polaris will notify owners, and dealers will install an additional frame brace to the lower frame tubes, free of charge. The recall began December 18, 2018. Owners may contact Polaris customer service at 1-855-743-3436. Polaris’ number for this recall is L-18-03.

Source:

NHTSA, Recalls flat file. Released Oct 27, 2026. Updated daily.

  • How to reach the firm: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
  • Check a vehicle by its VIN at NHTSA: the recalls still open on it are listed there.

Which ones are recalled?

NHTSA counts 1,946 vehicles potentially involved, across everything this recall names.

Each model year opens its own page: every recall naming it, its owner complaints and its crash ratings.

Source:

NHTSA, Recalls flat file. Released Oct 27, 2026. Updated daily.

  • GEM EL20162015and 2011, 2012, 2013 and 2014, before the model years listed here
  • GEM E220162015and 2011, 2012, 2013 and 2014, before the model years listed here
  • GEM Elxd20162015and 2011, 2012, 2013 and 2014, before the model years listed here

Who is recalling it?

  • Made by Polaris Industries, Inc..
Source:

NHTSA, Recalls flat file. Released Oct 27, 2026. Updated daily.

What the record doesn’t say

  • NHTSA’s recall file doesn’t say whether anyone was hurt. Owners’ complaints are counted on each vehicle’s page.
  • Whether one vehicle or seat has been fixed: only its maker, or NHTSA’s lookup with a VIN, can say.
  • How many have been returned or fixed isn’t in the notice.
Source:

Hearth Record wrote these lines.

Sources

  • National Highway Traffic Safety Administration, Recalls flat file (FLAT_RCL_POST_2010).

    Released Oct 27, 2026 and checked Oct 27, 2026. Updated daily. Public domain (U.S. Government work).

Source:

Vehicle, car seat, tire and vehicle equipment recalls, owner complaints and crash ratings are from the National Highway Traffic Safety Administration (NHTSA). Copied on Oct 27, 2026.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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