Hearth Record

Equipment (Toyota)

Vehicle recall 17V-520. NHTSA received Gulf States Toyota, Inc.’s report on Aug 23, 2017.

NHTSA’s own record, on nhtsa.gov

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The short answer

NHTSA received Gulf States Toyota, Inc.’s report on Aug 23, 2017. Copied from NHTSA on Oct 24, 2026.

Every line below is in NHTSA’s own words, with its source beside it.

What’s wrong with it?

The roof rails may loosen and possibly detach from the vehicle, becoming a road hazard and increasing the risk of a crash.

Gulf States Toyota, Inc.

(GST) is recalling certain 2017 Toyota Highlander and Highlander Hybrid vehicles equipped with accessory roof rail cross bars.

The fasteners for the roof rails may not be torqued properly.

Source:

NHTSA, Recalls flat file. Released Oct 24, 2026. Updated daily.

  • NHTSA’s part: Equipment.

What should you do?

GST will notify owners, and dealers will inspect and properly torque the fasteners, free of charge. The recall began September 29, 2017. Owners may contact GST customer service at 1-800-444-1074. GST’s number for this recall is 17R3.

Source:

NHTSA, Recalls flat file. Released Oct 24, 2026. Updated daily.

  • How to reach the firm: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
  • Check a vehicle by its VIN at NHTSA: the recalls still open on it are listed there.

Which ones are recalled?

NHTSA counts 1,121 vehicles potentially involved, across everything this recall names.

Each model year opens its own page: every recall naming it, its owner complaints and its crash ratings.

Source:

NHTSA, Recalls flat file. Released Oct 24, 2026. Updated daily.

  • Toyota Highlander Hybrid2017
  • Toyota Highlander2017

Who is recalling it?

  • Made by Gulf States Toyota, Inc..
Source:

NHTSA, Recalls flat file. Released Oct 24, 2026. Updated daily.

What the record doesn’t say

  • NHTSA’s recall file doesn’t say whether anyone was hurt. Owners’ complaints are counted on each vehicle’s page.
  • Whether one vehicle or seat has been fixed: only its maker, or NHTSA’s lookup with a VIN, can say.
  • How many have been returned or fixed isn’t in the notice.
Source:

Hearth Record wrote these lines.

Sources

  • National Highway Traffic Safety Administration, Recalls flat file (FLAT_RCL_POST_2010).

    Released Oct 24, 2026 and checked Oct 24, 2026. Updated daily. Public domain (U.S. Government work).

Source:

Vehicle, car seat, tire and vehicle equipment recalls, owner complaints and crash ratings are from the National Highway Traffic Safety Administration (NHTSA). Copied on Oct 24, 2026.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

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Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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