Hearth Record

Electrical system: software (Road Rescue)

Vehicle recall 16V-708. NHTSA received REV Ambulance Group Orlando, INC.’s report on Oct 4, 2016.

NHTSA’s own record, on nhtsa.gov

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The short answer

NHTSA received REV Ambulance Group Orlando, INC.’s report on Oct 4, 2016. Copied from NHTSA on Oct 27, 2026.

Every line below is in NHTSA’s own words, with its source beside it.

What’s wrong with it?

The unintended turning on or off of accessories such as emergency beacons or automatic snow chains can increase the risk of a crash.

REV Ambulance Group Orlando, INC.

(REV) is recalling certain model year 2010-2016 Road Rescue Specialty Vehicles, as well as Ultramedic, Promedic, Duramedic, Metromedic, and Transmedic emergency vehicles equipped with Class 1 Ultraview Touchscreens manufactured by Hale Products.

These touchscreens may experience false switch activations that can happen without the operator’s knowledge causing accessories to turn on or off, affecting vehicle performance.

Source:

NHTSA, Recalls flat file. Released Oct 27, 2026. Updated daily.

  • NHTSA’s part: Electrical system: software.

What should you do?

REV will notify owners, and dealers will upgrade the software or retrofit fuses, free of charge. The recall began on November 20, 2016. Owners may contact REV customer service at 1-800-628-8178 or Hale Products Customer Service Center at 1-800-533-3569 or halecustomerservice@idexcorp.com.

Source:

NHTSA, Recalls flat file. Released Oct 27, 2026. Updated daily.

  • How to reach the firm: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
  • Check a vehicle by its VIN at NHTSA: the recalls still open on it are listed there.

Which ones are recalled?

NHTSA counts 145 vehicles potentially involved, across everything this recall names.

Each model year opens its own page: every recall naming it, its owner complaints and its crash ratings.

Source:

NHTSA, Recalls flat file. Released Oct 27, 2026. Updated daily.

  • Road Rescue Specialty Vehicle20162015and 2010, 2011, 2012, 2013 and 2014, before the model years listed here
  • Road Rescue Ultramedic20162015and 2010, 2011, 2012, 2013 and 2014, before the model years listed here
  • Road Rescue Transmedic20162015and 2010, 2011, 2012, 2013 and 2014, before the model years listed here
  • Road Rescue Duramedic20162015and 2010, 2011, 2012, 2013 and 2014, before the model years listed here
  • Road Rescue Promedic20162015and 2010, 2011, 2012, 2013 and 2014, before the model years listed here

Who is recalling it?

  • Made by REV Ambulance Group Orlando, INC..
Source:

NHTSA, Recalls flat file. Released Oct 27, 2026. Updated daily.

What the record doesn’t say

  • NHTSA’s recall file doesn’t say whether anyone was hurt. Owners’ complaints are counted on each vehicle’s page.
  • Whether one vehicle or seat has been fixed: only its maker, or NHTSA’s lookup with a VIN, can say.
  • How many have been returned or fixed isn’t in the notice.
Source:

Hearth Record wrote these lines.

Sources

  • National Highway Traffic Safety Administration, Recalls flat file (FLAT_RCL_POST_2010).

    Released Oct 27, 2026 and checked Oct 27, 2026. Updated daily. Public domain (U.S. Government work).

Source:

Vehicle, car seat, tire and vehicle equipment recalls, owner complaints and crash ratings are from the National Highway Traffic Safety Administration (NHTSA). Copied on Oct 27, 2026.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

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Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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