Hearth Record

Fuel system, gasoline: delivery: fuel pump (Audi)

Vehicle recall 16V-660. NHTSA received Volkswagen Group of America, Inc.’s report on Sep 13, 2016.

NHTSA’s own record, on nhtsa.gov

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The short answer

NHTSA received Volkswagen Group of America, Inc.’s report on Sep 13, 2016. Copied from NHTSA on Oct 20, 2026.

Every line below is in NHTSA’s own words, with its source beside it.

What’s wrong with it?

A fuel leak in the presence of an ignition source increases the risk of a fire.

Volkswagen Group of America, Inc.

(Volkswagen) is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines.

The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.

Source:

NHTSA, Recalls flat file. Released Oct 20, 2026. Updated daily.

  • NHTSA’s part: Fuel system, gasoline: delivery: fuel pump.

What should you do?

Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked. If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump. These repairs will be made free of charge. The recall began November 9, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen’s number for this recall is 20W9.

Source:

NHTSA, Recalls flat file. Released Oct 20, 2026. Updated daily.

  • How to reach the firm: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
  • Check a vehicle by its VIN at NHTSA: the recalls still open on it are listed there.

Which ones are recalled?

NHTSA counts 143,214 vehicles potentially involved, across everything this recall names.

Source:

NHTSA, Recalls flat file. Released Oct 20, 2026. Updated daily.

  • Audi Q7and 2007, 2008, 2009, 2010, 2011 and 2012, before the model years listed here
  • Audi Q5and 2009, 2010, 2011 and 2012, before the model years listed here

Who is recalling it?

  • Made by Volkswagen Group of America, Inc..
Source:

NHTSA, Recalls flat file. Released Oct 20, 2026. Updated daily.

What the record doesn’t say

  • NHTSA’s recall file doesn’t say whether anyone was hurt.
  • Whether one vehicle or seat has been fixed: only its maker, or NHTSA’s lookup with a VIN, can say.
  • This recall names only model years before 2015, which have no pages here. Your VIN, at NHTSA, says which recalls are open on a vehicle.
  • How many have been returned or fixed isn’t in the notice.
Source:

Hearth Record wrote these lines.

Sources

  • National Highway Traffic Safety Administration, Recalls flat file (FLAT_RCL_POST_2010).

    Released Oct 20, 2026 and checked Oct 20, 2026. Updated daily. Public domain (U.S. Government work).

Source:

Vehicle, car seat, tire and vehicle equipment recalls, owner complaints and crash ratings are from the National Highway Traffic Safety Administration (NHTSA). Copied on Oct 20, 2026.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

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Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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