Hearth Record

Electrical system: software (New Flyer)

Vehicle recall 16V-223. NHTSA received New Flyer Industries Ltd.’s report on Apr 19, 2016.

NHTSA’s own record, on nhtsa.gov

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The short answer

NHTSA received New Flyer Industries Ltd.’s report on Apr 19, 2016. Copied from NHTSA on Oct 20, 2026.

Every line below is in NHTSA’s own words, with its source beside it.

What’s wrong with it?

If the rear bus door opens unexpectedly while the bus is in motion, there is an increased risk of injury for the passengers.

New Flyer Industries Ltd.

(New Flyer) is recalling certain model year 2013 C40LFR, XN35, 2014-2016 XD35, XD60, XDE40, 2015-2016 XD40, XDE60, 2014 XDE35, 2013-2015 XE40, 2013-2016 XN40, XN60, and 2014-2015 XT40, and XT60 transit buses.

These buses have an Electric Transit Operator (ETO) controller that controls the bus door motor function which may have a software defect which can cause failure of the rear door guide roller linkage resulting in a bus’ rear door opening unexpectedly while the bus is in motion.

Source:

NHTSA, Recalls flat file. Released Oct 20, 2026. Updated daily.

  • NHTSA’s part: Electrical system: software.

What should you do?

New Flyer will notify owners, and dealers will install a firmware upgrade, and replace the roller bracket plates, free of charge. The recall began on May 4, 2016. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer’s number for this recall is R16-005.

Source:

NHTSA, Recalls flat file. Released Oct 20, 2026. Updated daily.

  • How to reach the firm: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
  • Check a vehicle by its VIN at NHTSA: the recalls still open on it are listed there.

Which ones are recalled?

NHTSA counts 1,897 vehicles potentially involved, across everything this recall names.

Each model year opens its own page: every recall naming it, its owner complaints and its crash ratings.

Source:

NHTSA, Recalls flat file. Released Oct 20, 2026. Updated daily.

  • New Flyer XN4020162015and 2013 and 2014, before the model years listed here
  • New Flyer XN6020162015and 2013 and 2014, before the model years listed here
  • New Flyer C40LFRand 2013, before the model years listed here
  • New Flyer XN35and 2013, before the model years listed here
  • New Flyer XD6020162015and 2014, before the model years listed here
  • New Flyer XDE4020162015and 2014, before the model years listed here
  • New Flyer XE402015and 2013 and 2014, before the model years listed here
  • New Flyer XD3520162015and 2014, before the model years listed here
  • New Flyer XDE35and 2014, before the model years listed here
  • New Flyer XDE6020162015
  • New Flyer XT402015and 2014, before the model years listed here
  • New Flyer XT602015and 2014, before the model years listed here
  • New Flyer XD4020162015

Who is recalling it?

  • Made by New Flyer Industries Ltd..
Source:

NHTSA, Recalls flat file. Released Oct 20, 2026. Updated daily.

What the record doesn’t say

  • NHTSA’s recall file doesn’t say whether anyone was hurt. Owners’ complaints are counted on each vehicle’s page.
  • Whether one vehicle or seat has been fixed: only its maker, or NHTSA’s lookup with a VIN, can say.
  • How many have been returned or fixed isn’t in the notice.
Source:

Hearth Record wrote these lines.

Sources

  • National Highway Traffic Safety Administration, Recalls flat file (FLAT_RCL_POST_2010).

    Released Oct 20, 2026 and checked Oct 20, 2026. Updated daily. Public domain (U.S. Government work).

Source:

Vehicle, car seat, tire and vehicle equipment recalls, owner complaints and crash ratings are from the National Highway Traffic Safety Administration (NHTSA). Copied on Oct 20, 2026.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

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Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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