Hearth Record

Structure: body: door (Nova Bus)

Vehicle recall 15V-735. NHTSA received Nova Bus’s report on Nov 5, 2015.

NHTSA’s own record, on nhtsa.gov

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The short answer

NHTSA received Nova Bus’s report on Nov 5, 2015. Copied from NHTSA on Oct 26, 2026.

Every line below is in NHTSA’s own words, with its source beside it.

What’s wrong with it?

A passenger could be injured if their arm is caught in the door.

Nova Bus (Nova) is recalling certain model year 2010-2015 Nova LFS and 2013-2015 LFS Artic transit buses.

The affected vehicles are equipped with an optical sensor for the passenger counter system whose location may result in a passenger’s arm being pinched between the passenger counter housing and the door.

Source:

NHTSA, Recalls flat file. Released Oct 26, 2026. Updated daily.

  • NHTSA’s part: Structure: body: door.

What should you do?

Nova will notify owners, and dealers will install a longer protective cover over the passenger counter system and add a warning label, free of charge. The recall began on November 23, 2015. Owners may contact Nova customer service at 1-800-350-6682. Nova’s numbers for this recall are CR3492 and CR3493.

Source:

NHTSA, Recalls flat file. Released Oct 26, 2026. Updated daily.

  • How to reach the firm: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
  • Check a vehicle by its VIN at NHTSA: the recalls still open on it are listed there.

Which ones are recalled?

NHTSA counts 304 vehicles potentially involved, across everything this recall names.

Each model year opens its own page: every recall naming it, its owner complaints and its crash ratings.

Source:

NHTSA, Recalls flat file. Released Oct 26, 2026. Updated daily.

  • Nova Bus LFS2015and 2013 and 2014, before the model years listed here
  • Nova Bus Nova LFSand 2010, 2011 and 2012, before the model years listed here
  • Nova Bus LFS Artic2015and 2013 and 2014, before the model years listed here

Who is recalling it?

  • Made by Nova Bus.
Source:

NHTSA, Recalls flat file. Released Oct 26, 2026. Updated daily.

What the record doesn’t say

  • NHTSA’s recall file doesn’t say whether anyone was hurt. Owners’ complaints are counted on each vehicle’s page.
  • Whether one vehicle or seat has been fixed: only its maker, or NHTSA’s lookup with a VIN, can say.
  • How many have been returned or fixed isn’t in the notice.
Source:

Hearth Record wrote these lines.

Sources

  • National Highway Traffic Safety Administration, Recalls flat file (FLAT_RCL_POST_2010).

    Released Oct 26, 2026 and checked Oct 26, 2026. Updated daily. Public domain (U.S. Government work).

Source:

Vehicle, car seat, tire and vehicle equipment recalls, owner complaints and crash ratings are from the National Highway Traffic Safety Administration (NHTSA). Copied on Oct 26, 2026.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

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Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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