Steering: rack and pinion: pinion shaft (Lincoln, Ford and Mercury)
Vehicle recall 14V-704. NHTSA received Ford Motor Company’s report on Nov 5, 2014.
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The short answer
NHTSA received Ford Motor Company’s report on Nov 5, 2014. Copied from NHTSA on Oct 20, 2026.
Every line below is in NHTSA’s own words, with its source beside it.
What’s wrong with it?
Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.
Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385.
The prior repairs may not have been correctly performed.
NHTSA, Recalls flat file. Released Oct 20, 2026. Updated daily.
- NHTSA’s part: Steering: rack and pinion: pinion shaft.
What should you do?
Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 14S25.
NHTSA, Recalls flat file. Released Oct 20, 2026. Updated daily.
- How to reach the firm: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
- Check a vehicle by its VIN at NHTSA: the recalls still open on it are listed there.
Which ones are recalled?
NHTSA counts 36,888 vehicles potentially involved, across everything this recall names.
NHTSA, Recalls flat file. Released Oct 20, 2026. Updated daily.
- Lincoln Town Carand 2005, 2006, 2007, 2008, 2009, 2010 and 2011, before the model years listed here
- Ford Crown Victoriaand 2005, 2006, 2007, 2008, 2009, 2010 and 2011, before the model years listed here
- Mercury Grand Marquisand 2005, 2006, 2007, 2008, 2009, 2010 and 2011, before the model years listed here
Who is recalling it?
- Made by Ford Motor Company.
NHTSA, Recalls flat file. Released Oct 20, 2026. Updated daily.
What the record doesn’t say
- NHTSA’s recall file doesn’t say whether anyone was hurt.
- Whether one vehicle or seat has been fixed: only its maker, or NHTSA’s lookup with a VIN, can say.
- This recall names only model years before 2015, which have no pages here. Your VIN, at NHTSA, says which recalls are open on a vehicle.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
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National Highway Traffic Safety Administration, Recalls flat file (FLAT_RCL_POST_2010).
Released Oct 20, 2026 and checked Oct 20, 2026. Updated daily. Public domain (U.S. Government work).
Vehicle, car seat, tire and vehicle equipment recalls, owner complaints and crash ratings are from the National Highway Traffic Safety Administration (NHTSA). Copied on Oct 20, 2026.