Hearth Record

Structure: frame and members; suspension (Autocar)

Vehicle recall 14V-397. NHTSA received Autocar Industries, LLC’s report on Jul 2, 2014.

NHTSA’s own record, on nhtsa.gov

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The short answer

NHTSA received Autocar Industries, LLC’s report on Jul 2, 2014. Copied from NHTSA on Oct 22, 2026.

Every line below is in NHTSA’s own words, with its source beside it.

What’s wrong with it?

The unexpected bounce may cause the operator to lose control of the vehicle, increasing the risk of a crash.

Autocar Industries, LLC (Autocar) is recalling certain model year 2012-2015 Xpert trucks manufactured November 30, 2011, to November 5, 2014 and having a 164-inch wheelbase and a sweeper body which is mounted with a gap between the cab and the body (where optional equipment could be installed).

When being driven at speeds above 25mph, the affected vehicles may have an unexpected bounce.

Source:

NHTSA, Recalls flat file. Released Oct 22, 2026. Updated daily.

  • NHTSA’s part: Structure: frame and members.
  • NHTSA’s part: Suspension.

What should you do?

The remedy for this recall is still under development. An interim notice was mailed to owners in August 2014. The recall began on November 20, 2014. Owners may contact Autocar customer service at 1-765-489-5499. Autocar’s number for this recall is M-1408.

Source:

NHTSA, Recalls flat file. Released Oct 22, 2026. Updated daily.

  • How to reach the firm: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
  • Check a vehicle by its VIN at NHTSA: the recalls still open on it are listed there.

Which ones are recalled?

NHTSA counts 287 vehicles potentially involved, across everything this recall names.

Each model year opens its own page: every recall naming it, its owner complaints and its crash ratings.

Source:

NHTSA, Recalls flat file. Released Oct 22, 2026. Updated daily.

  • Autocar Xpert2015and 2012, 2013 and 2014, before the model years listed here

Who is recalling it?

  • Made by Autocar Industries, LLC.
Source:

NHTSA, Recalls flat file. Released Oct 22, 2026. Updated daily.

What the record doesn’t say

  • NHTSA’s recall file doesn’t say whether anyone was hurt. Owners’ complaints are counted on each vehicle’s page.
  • Whether one vehicle or seat has been fixed: only its maker, or NHTSA’s lookup with a VIN, can say.
  • How many have been returned or fixed isn’t in the notice.
Source:

Hearth Record wrote these lines.

Sources

  • National Highway Traffic Safety Administration, Recalls flat file (FLAT_RCL_POST_2010).

    Released Oct 22, 2026 and checked Oct 22, 2026. Updated daily. Public domain (U.S. Government work).

Source:

Vehicle, car seat, tire and vehicle equipment recalls, owner complaints and crash ratings are from the National Highway Traffic Safety Administration (NHTSA). Copied on Oct 22, 2026.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

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Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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