Electrical system: software (Premier Defense, Prostart and PYTHON and 12 more)
Vehicle equipment recall 14E-045. NHTSA received Directed, LLC’s report on Jul 15, 2014.
Watch and the shortlist are kept with a free account, on every device. Your watch list. NHTSA’s own record is on nhtsa.gov.
The short answer
NHTSA received Directed, LLC’s report on Jul 15, 2014. Copied from NHTSA on Oct 20, 2026.
Every line below is in NHTSA’s own words, with its source beside it.
What’s wrong with it?
An engine shut down while a vehicle is in motion increases the risk of a crash due to, among other things, a sudden loss of motive power and loss of power steering and braking capability. In addition, safety systems such as air bags are deactivated, increasing the risk of injury in the event of a crash.
Directed, LLC (Directed) is recalling certain remote start systems and interface modules.
The affected devices may experience a condition that may shut down the vehicle if the on/off button on a remote start, or phone system application is depressed while the engine is on and the vehicle brake is subsequently applied.
NHTSA, Recalls flat file. Released Oct 20, 2026. Updated daily.
- NHTSA’s part: Electrical system: software.
What should you do?
Directed will notify owners, and dealers will reflash the vehicle software, free of charge. The recall began on July 24, 2014. Owners may contact Directed at 1-888-770-7122.
NHTSA, Recalls flat file. Released Oct 20, 2026. Updated daily.
- How to reach the firm: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Which ones are recalled?
NHTSA counts 8,060 items potentially involved, across everything this recall names.
NHTSA, Recalls flat file. Released Oct 20, 2026. Updated daily.
- Premier Defense Remote StartNHTSA gives no dates made
- Prostart Remote StartNHTSA gives no dates made
- Python Xpresstart Technical TipsNHTSA gives no dates made
- Orbit Remote StartNHTSA gives no dates made
- Xpresskit Interface ModuleNHTSA gives no dates made
- Xpressstart Interface ModuleNHTSA gives no dates made
- Avital Xpresstart Technical TipsNHTSA gives no dates made
- Automate Xpresstart Technical TipsNHTSA gives no dates made
- Astrostart Xpresstart Technical TipsNHTSA gives no dates made
- Viper Xpresstart Technical TipsNHTSA gives no dates made
- Clifford Xpresstart Technical TipsNHTSA gives no dates made
- Polar Start Remote StartNHTSA gives no dates made
- Autostart Remote StartNHTSA gives no dates made
- Command Start Remote StartNHTSA gives no dates made
- Nordic Start Remote StartNHTSA gives no dates made
Who is recalling it?
- Made by Directed, LLC.
NHTSA, Recalls flat file. Released Oct 20, 2026. Updated daily.
What the record doesn’t say
- NHTSA’s recall file doesn’t say whether anyone was hurt.
- Which ones, by part or lot: the recall’s report on NHTSA’s site gives them where the maker did; this file gives part numbers only where its maker listed them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
-
National Highway Traffic Safety Administration, Recalls flat file (FLAT_RCL_POST_2010).
Released Oct 20, 2026 and checked Oct 20, 2026. Updated daily. Public domain (U.S. Government work).
Vehicle, car seat, tire and vehicle equipment recalls, owner complaints and crash ratings are from the National Highway Traffic Safety Administration (NHTSA). Copied on Oct 20, 2026.