Hearth Record

Electrical system: software (Zero)

Vehicle recall 13V-635. NHTSA received Zero Motorcycles Inc.’s report on Dec 18, 2013.

NHTSA’s own record, on nhtsa.gov

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The short answer

NHTSA received Zero Motorcycles Inc.’s report on Dec 18, 2013. Copied from NHTSA on Oct 28, 2026.

Every line below is in NHTSA’s own words, with its source beside it.

What’s wrong with it?

A sudden loss of power to the motor may increase the risk of a crash.

Zero Motorcycles Inc.

(Zero) is recalling certain model year 2012-2013 XU, S, DS, and model year 2013 FX motorcycles.

The affected motorcycles have controller firmware that, as a result of certain system faults, may shut off power to the motor.

Source:

NHTSA, Recalls flat file. Released Oct 28, 2026. Updated daily.

  • NHTSA’s part: Electrical system: software.

What should you do?

Zero will notify owners, and dealers will update the controller firmware, free of charge. The recall is expected to begin in mid-January 2014. Owners may contact Zero at 1-888-786-9376.

Source:

NHTSA, Recalls flat file. Released Oct 28, 2026. Updated daily.

  • How to reach the firm: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
  • Check a vehicle by its VIN at NHTSA: the recalls still open on it are listed there.

Which ones are recalled?

NHTSA counts 667 vehicles potentially involved, across everything this recall names.

Source:

NHTSA, Recalls flat file. Released Oct 28, 2026. Updated daily.

  • Zero DSPand 2012, before the model years listed here
  • Zero FXand 2013, before the model years listed here
  • Zero XUand 2013, before the model years listed here
  • Zero Sand 2013, before the model years listed here
  • Zero DSand 2013, before the model years listed here
  • Zero Zero XUand 2012, before the model years listed here
  • Zero Zero DSand 2012, before the model years listed here
  • Zero Zero Sand 2012, before the model years listed here

Who is recalling it?

  • Made by Zero Motorcycles Inc..
Source:

NHTSA, Recalls flat file. Released Oct 28, 2026. Updated daily.

What the record doesn’t say

  • NHTSA’s recall file doesn’t say whether anyone was hurt.
  • Whether one vehicle or seat has been fixed: only its maker, or NHTSA’s lookup with a VIN, can say.
  • This recall names only model years before 2015, which have no pages here. Your VIN, at NHTSA, says which recalls are open on a vehicle.
  • How many have been returned or fixed isn’t in the notice.
Source:

Hearth Record wrote these lines.

Sources

  • National Highway Traffic Safety Administration, Recalls flat file (FLAT_RCL_POST_2010).

    Released Oct 28, 2026 and checked Oct 28, 2026. Updated daily. Public domain (U.S. Government work).

Source:

Vehicle, car seat, tire and vehicle equipment recalls, owner complaints and crash ratings are from the National Highway Traffic Safety Administration (NHTSA). Copied on Oct 28, 2026.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

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Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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