Hearth Record

Steering (Mack)

Vehicle recall 13V-493. NHTSA received Mack Trucks, Inc.’s report on Oct 17, 2013.

NHTSA’s own record, on nhtsa.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. NHTSA’s own record is on nhtsa.gov.

The short answer

NHTSA received Mack Trucks, Inc.’s report on Oct 17, 2013. Copied from NHTSA on Oct 27, 2026.

Every line below is in NHTSA’s own words, with its source beside it.

What’s wrong with it?

A loose steering shaft would result in a loss of steering control, increasing the risk of a crash.

Mack Trucks is recalling certain model year 2014 CXU and GU model vehicles manufactured May 10, 2013, through June 12, 2013.

The upper and lower steering shaft pinch bolts may have not been torqued to specification.

This may cause the steering shaft to come loose.

Source:

NHTSA, Recalls flat file. Released Oct 27, 2026. Updated daily.

  • NHTSA’s part: Steering.

What should you do?

Mack Trucks will notify owners, and dealers will inspect the steering shaft pinch bolts and retorque them as necessary, free of charge. The recall began on December 11, 2013. Mack’s recall number is SC0372. Owners may contact Mack Trucks at 1-336-393-2000.

Source:

NHTSA, Recalls flat file. Released Oct 27, 2026. Updated daily.

  • How to reach the firm: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
  • Check a vehicle by its VIN at NHTSA: the recalls still open on it are listed there.

Which ones are recalled?

NHTSA counts 535 vehicles potentially involved, across everything this recall names.

Source:

NHTSA, Recalls flat file. Released Oct 27, 2026. Updated daily.

  • Mack Pinnacle (CXU)and 2014, before the model years listed here
  • Mack Granite (GU)and 2014, before the model years listed here

Who is recalling it?

  • Made by Mack Trucks, Inc..
Source:

NHTSA, Recalls flat file. Released Oct 27, 2026. Updated daily.

What the record doesn’t say

  • NHTSA’s recall file doesn’t say whether anyone was hurt.
  • Whether one vehicle or seat has been fixed: only its maker, or NHTSA’s lookup with a VIN, can say.
  • This recall names only model years before 2015, which have no pages here. Your VIN, at NHTSA, says which recalls are open on a vehicle.
  • How many have been returned or fixed isn’t in the notice.
Source:

Hearth Record wrote these lines.

Sources

  • National Highway Traffic Safety Administration, Recalls flat file (FLAT_RCL_POST_2010).

    Released Oct 27, 2026 and checked Oct 27, 2026. Updated daily. Public domain (U.S. Government work).

Source:

Vehicle, car seat, tire and vehicle equipment recalls, owner complaints and crash ratings are from the National Highway Traffic Safety Administration (NHTSA). Copied on Oct 27, 2026.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

Sign in

A free account keeps your watch list, shortlists, comparisons and saved searches on every device, and can email you when something you watch changes. Browsing never needs one.