Structure: body: roof and pillars (Turtle Top)
Vehicle recall 12V-330. NHTSA received TURTLE TOP’s report on Jul 11, 2012.
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The short answer
NHTSA received TURTLE TOP’s report on Jul 11, 2012. Copied from NHTSA on Oct 25, 2026.
Every line below is in NHTSA’s own words, with its source beside it.
What’s wrong with it?
In the event of an emergency, passengers’ exit from the bus may be hindered possibly resulting in injury to the vehicle occupants.
Turtle Top is recalling certain model year 2010 through 2012 commercial buses manufactured from April 1, 2011, through March 25, 2012, equipped with Specialty Manufacturing Inc.
(SMI) Prolo roof hatches.
Increased friction between the rear plate assemblies, p/no. 009327, and the nylon rear pop-up support, p/no. 008956, may result in an opening force of the Prolo roof hatches that exceeds federal standard requirements.
Thus, these hatches fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 217, “Bus Emergency Exits and Window Retention and Release.”
NHTSA, Recalls flat file. Released Oct 25, 2026. Updated daily.
- NHTSA’s part: Structure: body: roof and pillars.
What should you do?
Turtle Top will notify owners. SMI will provide service kits along with repair instructions to dealers and owners, free of charge. The safety recall began on August 16, 2012. Owners may contact Turtle Top at 1-574-831-4349 or SMI at 1-800-951-7867.
NHTSA, Recalls flat file. Released Oct 25, 2026. Updated daily.
- How to reach the firm: Customers may contact the National Highway Traffic Safety Administration’s vehicle safety hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov.
- Check a vehicle by its VIN at NHTSA: the recalls still open on it are listed there.
Which ones are recalled?
NHTSA counts 361 vehicles potentially involved, across everything this recall names.
NHTSA, Recalls flat file. Released Oct 25, 2026. Updated daily.
- Turtle Top Vanterraand 2011 and 2012, before the model years listed here
- Turtle Top Terra Transportand 2010, 2011 and 2012, before the model years listed here
- Turtle Top Odyssey XLand 2011 and 2012, before the model years listed here
- Turtle Top Odyssey LTand 2011, before the model years listed here
- Turtle Top Odysseyand 2010, 2011 and 2012, before the model years listed here
Who is recalling it?
- Made by TURTLE TOP.
NHTSA, Recalls flat file. Released Oct 25, 2026. Updated daily.
What the record doesn’t say
- NHTSA’s recall file doesn’t say whether anyone was hurt.
- Whether one vehicle or seat has been fixed: only its maker, or NHTSA’s lookup with a VIN, can say.
- This recall names only model years before 2015, which have no pages here. Your VIN, at NHTSA, says which recalls are open on a vehicle.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
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National Highway Traffic Safety Administration, Recalls flat file (FLAT_RCL_POST_2010).
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work).
Vehicle, car seat, tire and vehicle equipment recalls, owner complaints and crash ratings are from the National Highway Traffic Safety Administration (NHTSA). Copied on Oct 25, 2026.