Hearth Record

Seats (Van Hool)

Vehicle recall 12V-323. NHTSA received VAN HOOL N.V.’s report on Jul 9, 2012.

NHTSA’s own record, on nhtsa.gov

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The short answer

NHTSA received VAN HOOL N.V.’s report on Jul 9, 2012. Copied from NHTSA on Oct 24, 2026.

Every line below is in NHTSA’s own words, with its source beside it.

What’s wrong with it?

In the event of a crash, there is an increased risk of injury to the seat occupant.

Van Hool is recalling certain model year 2011-2012 TD925 motorcoaches.

For the driver’s seat, an incorrect riser and floor adapter plate was installed in vehicles during production.

Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 207, “Seating Systems.”

Source:

NHTSA, Recalls flat file. Released Oct 24, 2026. Updated daily.

  • NHTSA’s part: Seats.

What should you do?

Van Hool will notify owners via its dealer ABC Bus Inc. and replace the riser and floor adapter plates free of charge. The recall began on November 15, 2012. Owners may contact the warranty administrator for ABC Bus, Inc. toll free at 1-877-427-7278.

Source:

NHTSA, Recalls flat file. Released Oct 24, 2026. Updated daily.

  • How to reach the firm: Van Hool’s recall campaign number is P698.Customers may contact the National Highway Traffic Safety Administration’s Vehicle Safety Hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.
  • Check a vehicle by its VIN at NHTSA: the recalls still open on it are listed there.

Which ones are recalled?

NHTSA counts 152 vehicles potentially involved, across everything this recall names.

Source:

NHTSA, Recalls flat file. Released Oct 24, 2026. Updated daily.

  • Van Hool TD925and 2011 and 2012, before the model years listed here

Who is recalling it?

  • Made by VAN HOOL N.V..
Source:

NHTSA, Recalls flat file. Released Oct 24, 2026. Updated daily.

What the record doesn’t say

  • NHTSA’s recall file doesn’t say whether anyone was hurt.
  • Whether one vehicle or seat has been fixed: only its maker, or NHTSA’s lookup with a VIN, can say.
  • This recall names only model years before 2015, which have no pages here. Your VIN, at NHTSA, says which recalls are open on a vehicle.
  • How many have been returned or fixed isn’t in the notice.
Source:

Hearth Record wrote these lines.

Sources

  • National Highway Traffic Safety Administration, Recalls flat file (FLAT_RCL_POST_2010).

    Released Oct 24, 2026 and checked Oct 24, 2026. Updated daily. Public domain (U.S. Government work).

Source:

Vehicle, car seat, tire and vehicle equipment recalls, owner complaints and crash ratings are from the National Highway Traffic Safety Administration (NHTSA). Copied on Oct 24, 2026.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

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Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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