Hearth Record

Steering (Country Coach, Holland USA and Inc.)

Vehicle equipment recall 04E-040. NHTSA received HOLLAND USA, INC.’s report on May 28, 2004.

NHTSA’s own record, on nhtsa.gov

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The short answer

NHTSA received HOLLAND USA, INC.’s report on May 28, 2004. Copied from NHTSA on Oct 20, 2026.

Every line below is in NHTSA’s own words, with its source beside it.

What’s wrong with it?

IF A CRACK WERE TO DEVELOP AND PROPAGATE TO THE POINT WHERE THE STEERING GEAR MOUNTING PLATE WERE TO SEPARATE FROM THE SUSPENSION SUBFRAME, THEN STEERING CAN BECOME LOOSE WITH POSSIBLE LOSS OF STEERING CONTROL. A VEHICLE CRASH COULD OCCUR, POSSIBLY RESULTING IN PERSONAL INJURY OR EVEN DEATH.

HOLLAND INDEPENDENT FRONT SUSPENSIONS P/N 90547917 IFS-114 WITH THE 90547978 SUBFRAME FOR USE ON CERTAIN COUNTRY COACH VEHICLES AND SHIPPED BETWEEN MARCH 5, 2003, AND JUNE 28, 2004.

EARLY IFS-114 UNITS WITH P/N 90546687 USED A DIFFERENT SUBFRAME, P/N 90546691 THAT IS NOT AFFECTED BY THIS RECALL.

THE NEW SUBFRAME DID NOT HAVE GUSSETS THAT HELP SUPPORT THE STEERING GEAR MOUNTING PLATE.

THE LACK OF GUSSETS ALLOWS EXCESSIVE FLEXING OF THE STEERING GEAR MOUNTING PLATE WHICH MAY LEAD TO FATIGUE CRACKS.

Source:

NHTSA, Recalls flat file before 2010. Released Oct 20, 2026. Updated daily.

  • NHTSA’s part: Steering.

What should you do?

HOLLAND WILL NOTIFY COUNTRY COACH’S CUSTOMERS AND PROVIDE REMEDY FREE OF CHARGE. OWNER NOTIFICATION BEGAN JULY 28, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT HOLLAND USA CUSTOMER SERVICE AT 1-888-396-6501.

Source:

NHTSA, Recalls flat file before 2010. Released Oct 20, 2026. Updated daily.

  • How to reach the firm: ALSO, CUSTOMERS CAN CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION’S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

Which ones are recalled?

NHTSA counts 610 items potentially involved, across everything this recall names.

Source:

NHTSA, Recalls flat file before 2010. Released Oct 20, 2026. Updated daily.

  • Country Coach InspireBuilt from Mar 1, 2004 to May 31, 2004; built from Mar 1, 2004 to Mar 31, 2004
  • Country Coach AllureBuilt from May 1, 2004 to May 31, 2004; built from Jun 1, 2003 to May 31, 2004
  • Country Coach IntrigueBuilt from Jun 1, 2003 to May 31, 2004
  • Holland USA, Inc. IFS-114Built from Mar 5, 2003 to Jun 28, 2003

Who is recalling it?

  • Made by HOLLAND USA, INC..
Source:

NHTSA, Recalls flat file before 2010. Released Oct 20, 2026. Updated daily.

What the record doesn’t say

  • NHTSA’s recall file doesn’t say whether anyone was hurt.
  • Which ones, by part or lot: the recall’s report on NHTSA’s site gives them where the maker did; this file gives part numbers only where its maker listed them.
  • How many have been returned or fixed isn’t in the notice.
Source:

Hearth Record wrote these lines.

Sources

Source:

Vehicle, car seat, tire and vehicle equipment recalls, owner complaints and crash ratings are from the National Highway Traffic Safety Administration (NHTSA). Copied on Oct 20, 2026.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

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