Equipment: other: owners/service/other manual (Ford and Mercury)
Vehicle recall 00V-396. NHTSA received FORD MOTOR COMPANY’s report on Nov 28, 2000.
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The short answer
NHTSA received FORD MOTOR COMPANY’s report on Nov 28, 2000. Copied from NHTSA on Oct 28, 2026.
Every line below is in NHTSA’s own words, with its source beside it.
What’s wrong with it?
IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.
VEHICLE DESCRIPTION: CERTAIN SPORT UTILITY VEHICLES, PICKUP TRUCKS, AND PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS 225, “CHILD RESTRAINT ANCHORAGE SYSTEMS.” THE AFFECTED EXPEDITION/NAVIGATOR OWNER GUIDES DO NOT IDENTIFY THE LOCATIONS OF SEATING POSITIONS EQUIPPED WITH TETHER ANCHORAGES, AND DO NOT PROVIDE INSTRUCTIONS FOR SECURING CHILD SEATS TO THESE TETHER ANCHORAGES.
THE F150 SC OWNER GUIDES DO NOT PROVIDE THE PROCEDURE FOR SECURING CHILD SEATS TO THE TETHER ANCHORAGES.
THE TAURUS/SABLE OWNER GUIDES DO NOT IDENTIFY THE CENTER REAR SEATING POSITION AS HAVING LATCH COMPATIBLE LOWER ANCHORAGES.
NHTSA, Recalls flat file before 2010. Released Oct 28, 2026. Updated daily.
- NHTSA’s part: Equipment: other: owners/service/other manual.
What should you do?
OWNERS WILL BE PROVIDED WITH OWNER GUIDE INSERTS REVISED TO PROVIDE THE REQUIRED INFORMATION, AND INSTRUCTIONS FOR AFFIXING THESE INSERTS TO THEIR OWNER GUIDES. CUSTOMERS WILL ALSO BE ADVISED THAT IF THEY PREFER, THEIR DEALER WILL AFFIX THE INSERTS TO THEIR OWNER GUIDES.
NHTSA, Recalls flat file before 2010. Released Oct 28, 2026. Updated daily.
- How to reach the firm: OWNER NOTIFICATION BEGAN MARCH 6, 2001. OWNERS WHO DO NOT RECEIVE THE FREE LABEL AND INSTALLATION INSTRUCTIONS WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION’S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
- Check a vehicle by its VIN at NHTSA: the recalls still open on it are listed there.
Which ones are recalled?
NHTSA counts 495,000 vehicles potentially involved, across everything this recall names.
NHTSA, Recalls flat file before 2010. Released Oct 28, 2026. Updated daily.
- Ford Expeditionand 2000 and 2001, before the model years listed here
- Mercury Sableand 2001, before the model years listed here
- Ford F-150and 2001, before the model years listed here
- Ford Navigatorand 2000 and 2001, before the model years listed here
- Ford Taurusand 2001, before the model years listed here
Who is recalling it?
- Made by FORD MOTOR COMPANY.
NHTSA, Recalls flat file before 2010. Released Oct 28, 2026. Updated daily.
What the record doesn’t say
- NHTSA’s recall file doesn’t say whether anyone was hurt.
- Whether one vehicle or seat has been fixed: only its maker, or NHTSA’s lookup with a VIN, can say.
- This recall names only model years before 2015, which have no pages here. Your VIN, at NHTSA, says which recalls are open on a vehicle.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
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National Highway Traffic Safety Administration, Recalls flat file before 2010 (FLAT_RCL_PRE_2010).
Released Oct 28, 2026 and checked Oct 28, 2026. Updated daily. Public domain (U.S. Government work).
Vehicle, car seat, tire and vehicle equipment recalls, owner complaints and crash ratings are from the National Highway Traffic Safety Administration (NHTSA). Copied on Oct 28, 2026.