CPSC, Louisville Ladder Announce Recall of RIDGID® Stepladders
Home product recall 99-169. Announced by CPSC on Sep 8, 1999.
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The short answer
Announced by CPSC on Sep 8, 1999. Copied from CPSC on Oct 19, 2026.
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
Fall
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
The notice gives no remedy in a field of its own.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Which ones are recalled?
RIDGID® Stepladders Recalled by Louisville Ladder NEWS from CPSC U.S. Consumer Product Safety Commission Office of Information and Public Affairs Washington, DC 20207 FOR IMMEDIATE RELEASE September 8, 1999 Release # 99-169 Company Phone Number: (888) 318-7911 CPSC Consumer Hotline: (800) 638-2772 CPSC Media Contact: Ken Giles, (301) 504-7052 CPSC, Louisville Ladder Announce Recall of RIDGID® Stepladders WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Louisville Ladder Group LLC, of Louisville, Ky., is recalling about 10,700 RIDGID® brand stepladders. Some ladders have steps that are too short and are improperly attached to the ladder. The step can detach from the ladder, causing a consumer to fall. Louisville Ladder has received one report of a ladder’s step detaching from the ladder. No injuries have been reported. The ladders being recalled are fiberglass Type 1A stepladders in lengths of 6 feet (model R-3011-06), 8 feet (model R-3011-08) and 10 feet (model R-3011-10). The ladders have a red plastic top and gray railings. The brand name RIDGID appears on the plastic top and on the sides of the railings. The recalled ladders have manufacture dates listed as April 1999, May 1999, June 1999 and July 1999. The model number and manufacture date are on a white label on the side of the ladder. Home Depot stores nationwide sold the ladders from May 1999 through July 1999 for between $119 and $223. Consumers should inspect their ladders to determine if there is a short step that is improperly attached. If so, consumers should stop using the recalled ladders immediately and call Louisville Ladder toll- free at (888) 318-7911 anytime or access their web site at www.ridgidladder.com/notice.htm. The company will help consumers determine if the steps are attached properly. If the steps are not attached properly, they should return the ladders to the nearest Home Depot store for an exchange or refund of the purchase price. Ladders with “OK” marked on the inside of the front rail have been inspected and are not included in this recall.
Rigid stepladders.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Who made and sold it?
- Made by RIDGID.
- Made by Home Depot.
- Made by Louisville Ladder.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
The notice doesn’t say whether anyone was hurt.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no UPCs, so check the model, the description and the photos.
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
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U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.