CPSC, Philips Consumer Electronics Company Announce Recall to Repair Philips Magnavox Home Audio Theatre Systems
Home product recall 99-001. Announced by CPSC on Oct 1, 1998.
- CPSC: stop using it
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.
The short answer
Announced by CPSC on Oct 1, 1998. Copied from CPSC on Oct 19, 2026.
- Stop using it what CPSC tells owners to do now (needs attention)
- 25,500 units, as CPSC gives them
- None injuries, CPSC’s notice says
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
The system’s speaker voice coil can overheat and lead to a speaker fire, presenting a fire hazard to consumers.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
Consumers should stop using the systems immediately and call Philips for instructions on receiving the free repair.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- How to reach the firm: Consumers may call Philips toll-free at (888) 744-5477 between 8 a.m. and 11 p.m. ET Monday through Saturday and between 9 a.m. and 6 p.m. ET Sunday. Consumers also may write to the company at Philips Consumer Electronics Company, Old Andrew Johnson Highway, P.O. Box 555, Jefferson City, TN 37760.
Which ones are recalled?
Only Model MX920 Philips Magnavox home audio theatre systems are being recalled. The model number is prominently displayed on both the front of the receiver cabinet and on a rear label in the upper left corner when looking at the back of the receiver. The MX920 system includes a surround sound stereo receiver, a subwoofer, a center channel speaker, two surround-sound speakers and two front (left/right) loudspeakers.
25,500 units, as CPSC gives them.
Philips Magnavox Home Audio Theatre Systems.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
CPSC’s photos
CPSC shows 1 photo on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
Who made and sold it?
- Made by Philips Consumer Electronics Company, Atlanta, Ga.
- Major national superstores and department stores, such as Best Buy, Kmart, Lowe’s, Montgomery Ward, Service Merchandise and Walmart, sold the Model MX920 systems nationwide, from June of 1997 through August 1998, for about $350.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
Philips has received four reports of speaker fires, with one resulting in scorched carpeting. No injuries have been reported.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no UPCs, so check the model, the description and the photos.
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
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U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.