Sauna360 Recalls Infrared Saunas, Hybrid Infrared Saunas and Infrared Kits Due to Risk of Serious Injury or Death from Fire and Burn Hazards
Home product recall 26-784. Announced by CPSC on Sep 17, 2026.
- CPSC: stop using it
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.
The short answer
Announced by CPSC on Sep 17, 2026. Copied from CPSC on Oct 19, 2026.
- Stop using it what CPSC tells owners to do now (needs attention)
- Repair what’s offered
- About 41,580 (In addition, about 6,758 were sold in Canada) units, as CPSC gives them
- None injuries, CPSC’s notice says
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
The infrared panels in the saunas and kits can short circuit, causing them to overheat, posing a risk of serious injury from fire and burn hazards.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
Consumers should stop using the infrared and hybrid saunas immediately and contact Sauna360 to schedule a free in-home repair from a professional installer.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- What the company offers to fix a recalled product or vehicle: a repair, a replacement or a refund, as the recall notice says. For a vehicle, dealers make the safety repair free. Follow the notice’s own steps, or contact the company it names. Source: CPSC; NHTSA (49 U.S.C. 30120).: repair.
- How to reach the firm: Sauna360 toll-free at 866-936-5962 from 8 a.m. to 5 p.m. ET Monday through Friday, email at recall@sauna360.com or online at https://sauna360.com/product-recall or https://sauna360.com and clicking “Recall” at the bottom of the page for more information.
Which ones are recalled?
This recall involves various infrared and hybrid sauna models and infrared (IR) kits. Customers who purchased custom rooms built with IR panels can check for the words “Saunalogic,” “Infralogic,” “Carbonflex,” or “Tylö” on their control panel or locate their product manual. Customers who purchased pre-configured infrared sauna rooms can identify their product by the brand badge on the front frame panel, the control panel, the manual or the logo handle. Consumers can also find the serial number located under the lower bench or on the wall under the upper bench depending on the unit and provide Sauna360 the serial number to determine if they have a recalled sauna. The IR sauna kits with panels, along with the following sauna model numbers, are included in this recall:
About 41,580 (In addition, about 6,758 were sold in Canada) units, as CPSC gives them.
Infrared Saunas, Hybrid Infrared Saunas and Infrared Kits.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
CPSC’s photos
CPSC shows 4 photos on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
Who made and sold it?
- Imported by Sauna360 Inc., Cokato, Minnesota.
- Sold At: Costco stores and pool and spa dealerships nationwide and online at Costco.com and other online sites from May 2013 through July 2026 for between $6000 and $13,000.
- Made in China, as the notice gives it.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
The firm has received 67 reports of overheating, melting, charring or burning. No injuries have been reported.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no UPCs, so check the model, the description and the photos.
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
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U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.