Giantex Recalls Giantex and Costway Portable Steam Saunas Due to Burn Hazard
Home product recall 26-506. Announced by CPSC on May 28, 2026.
- CPSC: stop using it
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.
The short answer
Announced by CPSC on May 28, 2026. Copied from CPSC on Oct 19, 2026.
- Stop using it what CPSC tells owners to do now (needs attention)
- Refund what’s offered
- About 1,000 units, as CPSC gives them
- Reported injuries, in the notice (needs attention)
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
The sauna’s steam diffuser can be positioned too close to a consumer’s body, allowing hot steam to come in contact with user, posing a burn hazard.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
Consumers should stop using the portable steam sauna immediately and contact Giantex for a full refund. Consumers will be asked to destroy the recalled portable steam sauna by cutting the cord to the steam unit after unplugging and submit a photograph of the destroyed product by email to support@giantex.com or online at https://www.giantex.com/pages/product-recall-notice.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- What the company offers to fix a recalled product or vehicle: a repair, a replacement or a refund, as the recall notice says. For a vehicle, dealers make the safety repair free. Follow the notice’s own steps, or contact the company it names. Source: CPSC; NHTSA (49 U.S.C. 30120).: refund.
- How to reach the firm: Giantex toll-free at 844-242-1885 anytime, email at support@giantex.com, or online at https://www.giantex.com/pages/product-recall-notice, or https://www.giantex.com/ and click on “RECALL INFORMATION” at the top of the page for more information.
Which ones are recalled?
This recall involves Giantex and Costway branded portable steam saunas. The saunas were sold as part of a set that includes a folding chair, foot roller, felt mat and remote control. The portable saunas have a steam unit that connects to an enclosure via tubing. The enclosure has an opening for the user’s head to remain outside the enclosure. The enclosures were sold in black, copper, beige, blue, green and pink. The name “Giantex” or “Costway” is imprinted on the front of the enclosure. The model numbers and/or SKU are printed on the item packaging. The model numbers and SKUs are: Model Number SKU BA7635US-BK GT7635US-BABK BA7635US-CF GT7635US-BACF BA7635US-GR GT7635US-GR-BA BA7635US-NY GT7635US-BANY BA7733US-BK GT7733US-BK-AB BA7733US-CF GT7733US-CF-AB BA7733US-GR GT7733US-GR-AB BA7733US-PI GT7733US-PI-AB BA7579US-BK GT7579US-BK-BA BA7579US-CF GT7579US-CF-BA BA7579US-GR GT7579US-GR-BA
About 1,000 units, as CPSC gives them.
Giantex and Costway 2-liter and 3-liter Portable Steam Saunas.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
CPSC’s photos
CPSC shows 11 photos on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
- Recalled Portable Steam Sauna with accessories, Model Number: BA7635US-BK
- Recalled Portable Steam Sauna with accessories, Model Number: BA7635US-CF
- Recalled Portable Steam Sauna with accessories, Model Number: BA7635US-GR
- Recalled Portable Steam Sauna with accessories, Model Number: BA7635US-NY
- Recalled Portable Steam Sauna with accessories, Model Number: BA7733US-B
- Recalled Portable Steam Sauna with accessories, Model Number: BA7733US-CF
- Recalled Portable Steam Sauna with accessories, Model Number: BA7733US-GR
- Recalled Portable Steam Sauna with accessories, Model Number: BA7733US-PI
- Recalled Portable Steam Sauna with accessories, Model Number: BA7579US-BK
- Recalled Portable Steam Sauna with accessories, Model Number: BA7579US-C
- Recalled Portable Steam Sauna with accessories, Model Number: BA7579US-GR
Who made and sold it?
- Distributed by Giantex Inc., Ontario, California.
- The recalled portable steam saunas were sold online at Amazon and Walmart from January 2023 through December 2025 for between $68 and $100.
- Made in China, as the notice gives it.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
Giantex has received nine reports of incidents involving the recalled saunas where consumers reported burns to their extremities, and one incident of a second-degree burn.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no UPCs, so check the model, the description and the photos.
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
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U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.