Combi Boilers Recalled Due to Burn Hazard; Manufactured by IBC Technologies
Home product recall 25-441. Announced by CPSC on Aug 21, 2025.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.
The short answer
Announced by CPSC on Aug 21, 2025. Copied from CPSC on Oct 19, 2026.
- Repair what’s offered
- About 1,100 (In addition, about 880 were sold in Canada) units, as CPSC gives them
- None injuries, CPSC’s notice says
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
A combi (or combination) boiler is a type of gas boiler that provides both a home’s hot water and central heating. The hot water can exceed the temperature set on the control panel, posing a burn hazard to users.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
Contact IBC to schedule a free in-home repair by an authorized technician, who will install a mixing valve, if needed. Consumers can continue to use the recalled boilers for central heating.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- What the company offers to fix a recalled product or vehicle: a repair, a replacement or a refund, as the recall notice says. For a vehicle, dealers make the safety repair free. Follow the notice’s own steps, or contact the company it names. Source: CPSC; NHTSA (49 U.S.C. 30120).: repair.
- How to reach the firm: IBC toll free at 844-432-8422 from 8 a.m. to 4:30 p.m. ET Monday through Friday, email at sales@ibcboiler.com, or online at www.ibcboiler.com/recalls or https://www.ibcboiler.com/ and click on “Recall” located at the bottom of the webpage.
Which ones are recalled?
The CX Combi Boilers are single, compact residential gas boilers that provide both central heating and hot water on demand. The CX Combi Boilers are rectangular metal boxes with a control panel on the front and a red IBC label in the top left corner. Only models CX-199 and CX-150 with certain serial numbers are included in the recall. The CX-199 or CX-150 model number is located on the upper left corner of the touch screen on the front of the unit. The model and serial numbers are found on the rating plate located on the inside of the unit in the upper left corner and the serial number is outlined in rectangular boxes. Only CX Combi Boilers with the following model and serial numbers are included in the recall: CX Series boilers manufactured between April 2023 and April 2024 Model Serial Number Start Serial Number End 010-130A1 / CX 199-NG ICGFSW1-0199-230400064 ICGFSW1-0199-240300821 010-131A1 / CX 199-LP ICGFSW1-0199-230700336 ICGFSW1-0199-240400827 010-132A1 / CX 150-NG ICGFSW1-0150-230500056 ICGFSW1-0150-240400582 010-133A1 / CX 150-LP ICGFSW1-0150-230700192 ICGFSW1-0150-240400583 CX Series boilers manufactured between June 2024 and April 2025 Model Serial Number Start Serial Number End 010-130A1 / CX 199-NG I262400165 I162500429 010-131A1 / CX 199-LP I262400137 I162500430 010-132A1 / CX 150-NG I292400198 I102500001 010-133A1 / CX 150-LP I442400415 I022500103
About 1,100 (In addition, about 880 were sold in Canada) units, as CPSC gives them.
CX Series Combi Boiler.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
CPSC’s photos
CPSC shows 2 photos on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
Who made and sold it?
- Imported by IBC Technologies USA Inc., Lawnside, New Jersey.
- Home improvement distributors nationwide from May 2023 through June 2025 for between $4,700 and $5,100.
- Made in Canada, as the notice gives it.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
The firm has received five reports of the hot water temperature fluctuating while in use. No injuries have been reported.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no UPCs, so check the model, the description and the photos.
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
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U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.