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Black Diamond Equipment Recalls PIEPS Pro IPS Avalanche Transceivers Due to Risk of Loss of Emergency Communications

Home product recall 25-077. Announced by CPSC on Dec 26, 2024.

CPSC: stop using it

CPSC’s own notice

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.

The short answer

Announced by CPSC on Dec 26, 2024. Copied from CPSC on Oct 19, 2026.

Stop using it what CPSC tells owners to do now (needs attention)
Refund or Repair what’s offered
About 770 (In addition, about 70 were sold in Canada) units, as CPSC gives them
None injuries, CPSC’s notice says

Every line below is in CPSC’s own words, with its source beside it.

What’s wrong with it?

The battery compartment within the avalanche transceiver could not have enough contact force to supply power. In some cases, the transceiver will fail to power on or cease operating during use. It would make it impossible to locate a victim in an avalanche emergency situation, which could result in serious injury or death.

CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.

What should you do?

Consumers should immediately stop using the avalanche transceivers and contact Black Diamond for a full refund or free repair, including shipping. Consumers will not be asked for proof of purchase and will receive a pre-paid shipping label to return the recalled transceivers. Black Diamond is contacting all known purchasers.

CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.

: refund or repair.
How to reach the firm: Black Diamond toll-free at 866-306-0865 from 9 a.m. to 4:30 p.m. MT Monday through Friday, email at 2024ProIPSrecall@bdel.com, or online at https://www.blackdiamondequipment.com/en_US/content/product-recalls/ or www.blackdiamondequipment.com and click on “Product Recalls” located at the top of the webpage or for more information.

Which ones are recalled?

This recall involves all Black Diamond Equipment PIEPS Pro IPS Avalanche Transceivers. The transceivers are black plastic with an LCD screen below a yellow mark button. They measure about 5 inches long by 3 inches wide. PIEPS appears in yellow lettering and PRO IPS in white lettering on the front of the unit. The first four numbers in the transceivers’ serial number range from 2326 through 2445 for recalled units and can be found on the label on the inside of the battery compartment door.

About 770 (In addition, about 70 were sold in Canada) units, as CPSC gives them.

PIEPS Pro IPS Avalanche Transceivers.

CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.

CPSC’s photos

CPSC shows 3 photos on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.

Who made and sold it?

Imported by Black Diamond Equipment Ltd., Salt Lake City, Utah.
Alpenglow Sports, Cripple Creek Backcountry, EVO Gear, Liberty Mountain, Mountain Chalet, Mammoth Mountaineering and other specialty outdoor stores nationwide, and online at www.backcountry.com, www.polaris.com and www.blackdiamondequipment.com from February 2024 through November 2024 for between $530 and $620.
Made in Austria, as the notice gives it.

CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.

Was anyone hurt?

Black Diamond has received one report of the battery compartment not operating correctly. No injuries have been reported.

CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.

What the record doesn’t say

The notice lists no UPCs, so check the model, the description and the photos.
The notice lists no model numbers in a field of their own; its description may give them.
How many have been returned or fixed isn’t in the notice.

Hearth Record wrote these lines.

Sources

U.S. Consumer Product Safety Commission, Recalls API.

Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.