South Shore Cribs Recalled Due to Entrapment Hazard; Violation of Federal Regulation for Full Sized Cribs; Imported by South Shore Industries
Kids’ product recall 25-054. Announced by CPSC on Nov 21, 2024.
- CPSC: stop using it
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.
The short answer
Announced by CPSC on Nov 21, 2024. Copied from CPSC on Oct 19, 2026.
- Stop using it what CPSC tells owners to do now (needs attention)
- Refund what’s offered
- About 1,200 units, as CPSC gives them
- None injuries, CPSC’s notice says
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
The spacing between some of the crib’s slats is wider than allowed under the federal safety standard, posing an entrapment hazard to children.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
Consumers should immediately stop using the recalled cribs and contact South Shore for information on how to disassemble the product. To receive a full refund, take a photo of the disassembled crib in an outdoor waste container and email the photo to service@southshorefurniture.com. South Shore, Amazon.com and Walmart.com are contacting all known purchasers directly.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- What the company offers to fix a recalled product or vehicle: a repair, a replacement or a refund, as the recall notice says. For a vehicle, dealers make the safety repair free. Follow the notice’s own steps, or contact the company it names. Source: CPSC; NHTSA (49 U.S.C. 30120).: refund.
- How to reach the firm: South Shore at 800-290-0465 from 8:30 a.m. to 5 p.m. ET Monday through Friday, email at service@southshorefurniture.com, or online at www.southshorefurniture.com/us-en/recall or www.southshorefurniture.com/us-en and click “Recall information” at the top of the page for more information.
Which ones are recalled?
This recall involves South Shore brand Balka & Olena cribs sold in white and natural wood colors. The cribs are made of wood and measure about 37 inches high, 54 inches long and 30 inches deep. The model number is printed on an adhesive label on one end of the crib. Model Number Description Color 13825 Balka Baby Crib with Adjustable Height Pure White 13824 Balka Baby Crib with Adjustable Height Pure White and Natural Wood 12937 Balka Baby Crib with Adjustable Height Pure White and Natural Wood 12938 Balka Baby Crib with Adjustable Height Pure White 14408 Olena Baby Crib with Adjustable Height Pure White
About 1,200 units, as CPSC gives them.
South Shore Cribs.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
CPSC’s photos
CPSC shows 5 photos on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
- Recalled South Shore Balka Baby Crib with Adjustable Height (13825) and (14408)
- Recalled South Shore Balka Baby Crib with Adjustable Height (13824)
- Recalled South Shore Balka Baby Crib with Adjustable Height (12937)
- Recalled South Shore Balka Baby Crib with Adjustable Height (12938)
- Recalled South Shore Crib Label
Who made and sold it?
- Imported by South Shore Industries LTD, Canada.
- Amazon.com, Cymax.com, Walmart.com, Southshorefurniture.com, and other websites from July 2020 through February 2024 for about $415 to $475.
- Made in Malaysia, as the notice gives it.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
None reported
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no UPCs, so check the model, the description and the photos.
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
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U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.