Caframo Cabinet Heaters Recalled Due to Electrocution Hazard; Manufactured by Caframo Limited
Home product recall 24-371. Announced by CPSC on Sep 19, 2024.
- CPSC: stop using it
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.
The short answer
Announced by CPSC on Sep 19, 2024. Copied from CPSC on Oct 19, 2026.
- Stop using it what CPSC tells owners to do now (needs attention)
- Repair or Replace what’s offered
- About 2,140 (In addition, 200 units were sold in Canada) units, as CPSC gives them
- None injuries, CPSC’s notice says
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
The crimp holding a wire in place in the cabinet heater is not properly finished and can result in the wire detaching, posing an electrocution hazard.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
Consumers should immediately stop using the recalled cabinet heaters, unplug the unit, and contact Caframo Limited for instructions on how to receive a free repair or replacement unit. Caframo will provide a pre-paid shipping label for consumers to return the product to Caframo for repair. If the product cannot be repaired, Caframo will mail the consumer a replacement. Caframo is contacting all known purchasers directly.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- What the company offers to fix a recalled product or vehicle: a repair, a replacement or a refund, as the recall notice says. For a vehicle, dealers make the safety repair free. Follow the notice’s own steps, or contact the company it names. Source: CPSC; NHTSA (49 U.S.C. 30120).: repair or replace.
- How to reach the firm: Caframo Limited at 800-567-3556 from 8 a.m. to 4:30 p.m. ET Monday through Friday, email at contactus@caframo.com, or online at https://www.caframo.com/recall/ or www.caframo.com and click on “RECALL” at the top of the page for more information.
Which ones are recalled?
This recall involves model 9421 Cabinet Heaters, primarily intended for keeping cabinets and parking ticket dispensers warm. The cabinet heater has a black painted steel enclosure and measures 5-3/4 inches wide by 9 inches long by 3-1/3 inches high. A serial plate, an on/off switch, and a label with “Model 9421” are located on the top of the heater, near the power cord.
About 2,140 (In addition, 200 units were sold in Canada) units, as CPSC gives them.
Cabinet Heaters.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
CPSC’s photos
CPSC shows 3 photos on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
Who made and sold it?
- Made by Caframo Limited, Canada.
- Graybar Electric Co., of St Louis, Missouri; Keystone Automotive Operations Inc., of Exeter, Pennsylvania; Hamilton Manufacturing Corp., of Holland, Ohio; and Controlled Access of the Midwest, of Pleasant Hill, Iowa, and online at comfortsolutions.caframobrands.com and Amazon.com from October 2023 through May 2024 for about $150.
- Made in Canada, as the notice gives it.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
None reported
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no UPCs, so check the model, the description and the photos.
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
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U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.