HALO 1000 Portable Power Stations Recalled Due to Serious Fire and Burn Hazards; One Death Reported; Imported by ZAGG; Sold by ACG, QVC and ZAGG
Home product recall 24-350. Announced by CPSC on Aug 29, 2024.
- CPSC: stop using it
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.
The short answer
Announced by CPSC on Aug 29, 2024. Copied from CPSC on Oct 19, 2026.
- Stop using it what CPSC tells owners to do now (needs attention)
- Replace what’s offered
- About 5,740 units, as CPSC gives them
- Reported injuries, in the notice (needs attention)
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
The lithium-ion batteries in the HALO 1000 Portable Power Station can overheat, posing fire and burn hazards that can lead to serious injury or death.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
Consumers should immediately stop using the portable power stations and contact the HALO Recall hotline for a free replacement portable power station.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- What the company offers to fix a recalled product or vehicle: a repair, a replacement or a refund, as the recall notice says. For a vehicle, dealers make the safety repair free. Follow the notice’s own steps, or contact the company it names. Source: CPSC; NHTSA (49 U.S.C. 30120).: replace.
- How to reach the firm: HALO 1000 recall hotline toll-free at 888-345-0481 from 8 a.m. to 5 p.m. ET Monday through Friday, email at halo5528@sedgwick.com, or online at https://halo1000recall.expertinquiry.com/.
Which ones are recalled?
The portable power stations are high-capacity lithium-ion battery power banks with three USB-A charge ports, a USB-C fast charge port, three AC outputs, two DC outputs, a DC socket, an LCD display, a built-in flood light, and a collapsible handle. The following HALO 1000 Portable Power Stations are included in this recall: Product Description/Color Model Number SKU UPC Stone Gray PS-1000 801108111 840056145528 Carbon PS-1000 801108112 840056145535 Desert Sand PS-1000 801108113 840056145542 Midnight Blue PS-1000 801108114 840056145559 Woodland Green PS-1000 801108115 840056145566 The model number, SKU number and UPC are located on the bottom of the product. Units sold by QVC subject to the recall were sold under QVC item number E235474.
About 5,740 units, as CPSC gives them.
HALO 1000 Portable Power Stations.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Numbers to check against yours
-
UPC
840056145528 -
UPC
840056145535 -
UPC
840056145542 -
UPC
840056145559 -
UPC
840056145566
Copied exactly as CPSC lists them.
CPSC’s photos
CPSC shows 2 photos on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
Who made and sold it?
- Made by Shenzhen DBK Electronics Co. Ltd.,of China.
- Imported by ZAGG Inc. (ZAGG), Midvale, Utah.
- ZAGG, ACG and retailer QVC sold about 5,740 units of the portable power stations from October 2021 through March 2022 for between $1,000 and $1,300.
- Made in China, as the notice gives it.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
A 79-year-old man in Bradenton, Florida died from smoke inhalation from a fire involving the recalled portable power station in his home in June 2022. In addition to the death, the firms have collectively received four reports of fires involving the HALO 1000 Portable Power Station, including two reports of smoke inhalation, one of which included burn injuries.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
-
U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.