BISSELL Recalls More Than 3 Million Steam Shot Handheld Steam Cleaners Due to Burn Hazard
Home product recall 24-309. Announced by CPSC on Jul 18, 2024.
- CPSC: stop using it
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.
The short answer
Announced by CPSC on Jul 18, 2024. Copied from CPSC on Oct 19, 2026.
- Stop using it what CPSC tells owners to do now (needs attention)
- Refund what’s offered
- About 3.2 million (In addition, about 355,000 were sold in Canada) units, as CPSC gives them
- Reported injuries, in the notice (needs attention)
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
The recalled steam cleaners can expel hot water or steam onto users while heating or during use, posing a burn hazard.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
Consumers should immediately stop using the recalled steam cleaners, and contact BISSELL to receive either a $60 credit to be used towards a BISSELL.com purchase, or a $40 refund for each of the recalled steam cleaners. Consumers should visit www.BISSELL.com/steamshotrecall to register for the recall, and for instructions on how to cut the cord and take and upload a photo of the steam cleaner showing the model number and cut cord.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- What the company offers to fix a recalled product or vehicle: a repair, a replacement or a refund, as the recall notice says. For a vehicle, dealers make the safety repair free. Follow the notice’s own steps, or contact the company it names. Source: CPSC; NHTSA (49 U.S.C. 30120).: refund.
- How to reach the firm: Contact BISSELL toll-free at 855-417-7001 from 9 a.m. to 9 p.m. ET Monday through Friday and 9 a.m. to 8 p.m. ET on Saturday, email RecallNA@bissell.com, or online at www.BISSELL.com/steamshotrecall or www.BISSELL.com and click on “Product Recalls” for more information.
Which ones are recalled?
This recall involves multiple models of the BISSELL Steam Shot Handheld Steam Cleaners in the model series 39N7 and 2994. “STEAM SHOT” or “POWER STEAMER” is printed on the side of the product. The model numbers are printed on the product rating label located on the bottom of the unit. Colors include green, pink, blue, orange, white, black, purple and red.
About 3.2 million (In addition, about 355,000 were sold in Canada) units, as CPSC gives them.
BISSELL® Steam Shot™ Handheld Steam Cleaners.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
CPSC’s photos
CPSC shows 2 photos on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
Who made and sold it?
- Imported by BISSELL Homecare Inc., Grand Rapids, Michigan.
- Target, Walmart, and other department and home goods stores nationwide, and online at www.bissell.com, www.amazon.com, www.hsn.com, and other websites from August 2008 through May 2024 for between $35 and $40, or $70 for a two-pack.
- Made in China, as the notice gives it.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
BISSELL has received 183 reports of hot water or steam escaping from the product, including 157 reports of minor burn injuries.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no UPCs, so check the model, the description and the photos.
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
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U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.