Ross Stores Recalls Armchairs Due to Fall and Injury Hazards
Home product recall 24-297. Announced by CPSC on Jul 11, 2024.
- CPSC: stop using it
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.
The short answer
Announced by CPSC on Jul 11, 2024. Copied from CPSC on Oct 19, 2026.
- Stop using it what CPSC tells owners to do now (needs attention)
- Refund what’s offered
- About 1,600 units, as CPSC gives them
- Reported injuries, in the notice (needs attention)
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
The armchair’s leg can bend or break, posing fall and injury hazards.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
Consumers should immediately stop using the recalled armchairs and return them to any Ross store. Consumers will receive a full refund or a $50 store credit. No purchase receipt will be required.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- What the company offers to fix a recalled product or vehicle: a repair, a replacement or a refund, as the recall notice says. For a vehicle, dealers make the safety repair free. Follow the notice’s own steps, or contact the company it names. Source: CPSC; NHTSA (49 U.S.C. 30120).: refund.
- How to reach the firm: Ross Stores at 800-335-1115 from 9 a.m. to 9 p.m. ET Monday through Friday, email at customer.inquiries@ros.com, or online at www.rossstores.com/recalls or www.rossstores.com and click on “Legal Notices & Recalled Products” on the bottom of the page for more information.
Which ones are recalled?
This recall involves wicker-style armchairs with plastic cross weave on the seat, back and sides, and dark metal frames. The recalled armchairs were sold in green/white color combination (SKU number 400266563392) or in gray/white color combination (SKU number 400266563330), and measure about 33 inches tall, 28 inches deep, and 26 inches wide. The SKU number can be found on a sticker attached to the chair’s leg, and on a hangtag attached to the back of the chair.
About 1,600 units, as CPSC gives them.
Metal-framed Armchairs.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
CPSC’s photos
CPSC shows 2 photos on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
Who made and sold it?
- Imported by Ross Procurement Inc., Dublin, California.
- Ross stores nationwide from February 2024 through April 2024 for about $50.
- Made in Vietnam, as the notice gives it.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
The firm has received five reports of the chair legs breaking; four resulting in minor injuries, including soreness and contusions.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no UPCs, so check the model, the description and the photos.
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
-
U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.