Focusee Recalls Tideway Hair Dryers Due to Electrocution or Shock Hazard
Home product recall 24-290. Announced by CPSC on Jul 3, 2024.
- CPSC: stop using it
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.
The short answer
Announced by CPSC on Jul 3, 2024. Copied from CPSC on Oct 19, 2026.
- Stop using it what CPSC tells owners to do now (needs attention)
- Refund what’s offered
- About 27,400 units, as CPSC gives them
- None injuries, CPSC’s notice says
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
The handheld hair dryers lack an immersion protection device, posing an electrocution or shock hazard to consumers, if they fall into water when plugged in. The CPSC has determined that hair dryers not equipped with the integral immersion protection present a substantial product hazard.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
Consumers should immediately unplug and stop using the recalled hair dryers, and contact Tideway Shop to receive a free replacement. Consumers should destroy the recalled hair dryers by unplugging the hair dryer, cutting the cord and disposing of them in accordance with local and state recycling laws, and send an image of the destroyed hair dryer to info@tideway.shop or tidewayshopify@gmail.com. Upon receipt of the photo, Focusee will send the customer a replacement hair dryer with an immersion protection device.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- What the company offers to fix a recalled product or vehicle: a repair, a replacement or a refund, as the recall notice says. For a vehicle, dealers make the safety repair free. Follow the notice’s own steps, or contact the company it names. Source: CPSC; NHTSA (49 U.S.C. 30120).: refund.
- How to reach the firm: Tideway Shop at collect 209-267-4999 from 8 a.m. to 7 p.m. CT Monday through Friday or 8 a.m. to 6 p.m. CT Saturday and Sunday, email at info@tideway.shop or tidewayshopify@gmail.com, or online at https://tideway.shop/ and click on “Recall” for more information, or click on https://tideway.shop/recall.
Which ones are recalled?
This recall involves Tideway High-Speed Hair Dryers PRO M01 with two speed adjustments. The hair dryers come with a nozzle, and were sold in white with gold on the bottom of the handle. “Tideway” is printed on the front of the handle. The hair dryers have an LED ring on them that corresponds to the different temperature settings of the hair dryer. Red represents hot air, orange represents warm air, blue represents cold air, and green represents hot and cold cycles.
About 27,400 units, as CPSC gives them.
Tideway High-Speed Hair Dryers.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
CPSC’s photos
CPSC shows 4 photos on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
Who made and sold it?
- Imported by Focusee LTD, Los Angeles, California.
- Online at TikTokShop.com, Shopify.com and other websites from November 2023 through March 2024 for about $170.
- Made in China, as the notice gives it.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
None reported.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no UPCs, so check the model, the description and the photos.
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
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U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.