Head Rush Technologies Recalls TRUBLUE iQ Auto Belay Devices Due to Fall Hazard
Home product recall 24-277. Announced by CPSC on Jun 20, 2024.
- CPSC: stop using it
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.
The short answer
Announced by CPSC on Jun 20, 2024. Copied from CPSC on Oct 19, 2026.
- Stop using it what CPSC tells owners to do now (needs attention)
- Repair what’s offered
- About 2,200 (In addition, about 254 were sold in Canada) units, as CPSC gives them
- None injuries, CPSC’s notice says
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
The recalled auto belay device can fail to retract, posing a fall hazard and risk of serious injury or death.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
Consumers should immediately stop using recalled auto belay devices, and contact Head Rush Technologies for a free inspection and repair.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- What the company offers to fix a recalled product or vehicle: a repair, a replacement or a refund, as the recall notice says. For a vehicle, dealers make the safety repair free. Follow the notice’s own steps, or contact the company it names. Source: CPSC; NHTSA (49 U.S.C. 30120).: repair.
- How to reach the firm: Head Rush Technologies collect at 720-565-6885 from 8:30 a.m. to 5 p.m. MT Monday through Friday, email at info@headrushtech.com, or online at https://info.headrushtech.com/hubfs/Product_Recalls/2024_TRUBLUEiQ_Voluntary_Recall.pdf or www.headrushtech.com and click on the “2024 TruBlue iQ Voluntary Recall” banner for more information.
Which ones are recalled?
This recall involves TRUBLUE iQ Auto Belay Devices, which enable climbers to safely descend while climbing. The TRUBLUE iQ is gray with blue handles and a gray sash on the front cover. The TRUBLUE IQ+ has an added catch-and-hold brake on the front. The LT versions of the iQ and iQ+ have blue tags above the blue webbing hand grip; the XL versions have a purple tag. The recalled auto belay devices have a serial number within the following serial number ranges printed on the device’s handle, as well on the bottom of the device: Model Serial Number Range Mounting Height TRUBLUE iQ LT (12.5m) iQ0014492 through iQ0036407 <9m (29.5ft) TRUBLUE iQ XL (20m) iQXL01283 through iQXL02678 <17.5m (57.4ft) TRUBLUE iQ+ LT (12.5m) iQP00110 through iQP00161 <9m (29.5ft) TRUBLUE iQ+ LT (12.5m) iQP000164 through iQP000356 <9m (29.5ft) TRUBLUE iQ+ XL (20m) iQXLP0104 through iQXLP0182 <17.5m (57.4ft)
About 2,200 (In addition, about 254 were sold in Canada) units, as CPSC gives them.
TRUBLUE iQ Auto Belay Devices.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
CPSC’s photos
CPSC shows 6 photos on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
- Recalled TRUBLU iQ LT Length Version with Gray Strip on Front Cover
- Recalled TRUBLU iQ XL Length Version with Purple Tag
- Recalled TRUBLU iQ+ LT Length with Catch-and-Hold Brake
- Recalled TRUBLU iQ+ XL Length with Catch-and-Hold Brake
- Location of Serial Number on Handle of the Recalled TRUBLUE iQ Auto Belay
- Location of Serial Number on Bottom of the Recalled TRUBLUE iQ Auto Belay
Who made and sold it?
- Made by Head Rush Technologies, Louisville, Colorado.
- Online at www.headrushtech.com from November 2022 through February 2024 for between $2,800 and $4,600.
- Made in United States, as the notice gives it.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
The firm has received 31 reports of incidents involving impaired retraction, including one consumer fall. No injuries have been reported.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no UPCs, so check the model, the description and the photos.
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
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U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.