Two Million Black+Decker® Garment Steamers Recalled by Empower Brands in Major Recall Expansion Due to Burn Hazard; Refund Now Offered
Home product recall 24-181. Announced by CPSC on Apr 4, 2024.
- CPSC: stop using it
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.
The short answer
Announced by CPSC on Apr 4, 2024. Copied from CPSC on Oct 19, 2026.
- Stop using it what CPSC tells owners to do now (needs attention)
- Refund what’s offered
- About 1.6 million (518,500 units were previously recalled in November 2022) units, as CPSC gives them
- Reported injuries, in the notice (needs attention)
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
The steamers can expel, spray, or leak hot water during use, posing a burn hazard to consumers.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
Consumers should immediately stop using the recalled BLACK+DECKER Model HGS011 Easy Garment Steamers, and contact Empower Brands to receive a full refund. There have been continued reports of burn injuries involving units that were repaired as part of the previous recall in November 2022. The remedy has now been changed to a refund for all units. Consumers, including those who received a replacement upper assembly as part of the November 2022 recall, should contact Empower Brands for a full refund.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- What the company offers to fix a recalled product or vehicle: a repair, a replacement or a refund, as the recall notice says. For a vehicle, dealers make the safety repair free. Follow the notice’s own steps, or contact the company it names. Source: CPSC; NHTSA (49 U.S.C. 30120).: refund.
- How to reach the firm: Empower Brands at 800-990-5298 from 8 a.m. to 4:30 p.m. CT, Monday through Friday, email at hgsrecall@brandprotectplus.com or online at www.prodprotect.com/recall or www.blackanddeckerappliances.com and click on “Safety Notices” at the bottom of the page for more information.
Which ones are recalled?
This recall expansion involves all BLACK+DECKER Model HGS011 Easy Garment Steamers, including those that were repaired as part of the previous recall in November 2022. The steamers were sold in a variety of colors. The name BLACK+DECKER is located at the base of the steamer. The steamer measures about 11 inches high by 6 inches wide, and has a large handle. The model numbers are printed on the bottom of the steamer and on all sides of the color package, and UPC codes are printed on the sides, back and bottom of the color package. Model UPC HGS011F 0 50875 82840 7 HGS011S 0 50875 82839 1 HGS011 0 50875 82838 4 HGS011T 0 50875 00272 2
About 1.6 million (518,500 units were previously recalled in November 2022) units, as CPSC gives them.
BLACK+DECKER Model HGS011 Easy Garment Steamers.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Numbers to check against yours
-
UPC
050875828407 -
UPC
050875828391 -
UPC
050875828384 -
UPC
050875002722
Copied exactly as CPSC lists them.
CPSC’s photos
CPSC shows 3 photos on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
Who made and sold it?
- Imported by Spectrum Brands Inc., Middleton, Wis., owns subsidiary Empower Brands LLC.
- Walmart, Target, Amazon, Bed Bath & Beyond and other stores nationwide, including online at www.walmart.com, www.target.com, www.amazon.com, www.bedbathandbeyond.com, and www.blackanddeckerappliances.com from June 2021 through February 2024 for between $14 and $23.
- Made in China, as the notice gives it.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
Since the recall was announced in November 2022, Empower Brands has received 317 reports of hot water expelling from the recalled steamers, including 82 reports of burn injuries, seven of which were second-degree burns. 94 of these incident reports involved units that were repaired as part of the original recall or models featuring the updated design, including 19 burn injuries.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
-
U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.