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Nestlé USA Recalls Metallic Mugs Sold with Starbucks-Branded Gift Sets Due to Burn and Laceration Hazards

Home product recall 24-171. Announced by CPSC on Mar 21, 2024.

CPSC: stop using it

CPSC’s own notice

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.

The short answer

Announced by CPSC on Mar 21, 2024. Copied from CPSC on Oct 19, 2026.

Stop using it what CPSC tells owners to do now (needs attention)
Refund what’s offered
About 440,500 units, as CPSC gives them
Reported injuries, in the notice (needs attention)

Every line below is in CPSC’s own words, with its source beside it.

What’s wrong with it?

If microwaved or filled with extremely hot liquid, the mugs can overheat or break, posing burn and laceration hazards.

CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.

What should you do?

Consumers should immediately stop using the recalled mugs, and either return them to the place of purchase or contact Nestlé USA for a full refund. Consumers can receive a cash or gift card refund when they return the mug to the store where purchased, or a check from Nestlé USA when they visit https://www.nestleusa.com/info/contact-us-landing, scroll down to “Leave Us a Message”, click on “Complaint”, select “Recall” from the drop-down menu, attach a photo of the mug or the gift set identifier code, complete the form and hit send. Proof of purchase (receipt) is not required to receive a full refund.

CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.

: refund.
How to reach the firm: Nestlé USA at 800-681-1676 from 9 a.m. to 6 p.m. ET Monday through Friday, or online at https://www.nestleusa.com/media/pressreleases/metallicmugrecall or https://www.athome.starbucks.com and click on “Metallic Mug Recall” at the bottom of the page for more information.

Which ones are recalled?

This recall involves four gift sets containing a ceramic mug with metallic coating that bears Starbucks branding. They were sold in 11 oz. and 16 oz. sizes as part of one of the following gift sets sold during the 2023 holiday season: Starbucks Holiday Gift Set with 2 Mugs, Starbucks Classic Hot Cocoa and Mug, Starbucks Peppermint and Classic Hot Cocoas and Mug, and Starbucks Holiday Blend Coffee and Mug.

About 440,500 units, as CPSC gives them.

Metallic Mugs included in 2023 Holiday Starbucks-branded Gift Sets.

CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.

CPSC’s photos

CPSC shows 6 photos on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.

Who made and sold it?

Distributed by Nestlé USA Inc., Arlington, Virginia.
Online and in-store at Target and Walmart, and through Nexcom (military retail outlets) nationwide from November 2023 through January 2024 for about $10, $13 or $20 depending on gift set.
Made in China, as the notice gives it.

CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.

Was anyone hurt?

There have been 12 incidents of the mugs overheating or breaking resulting in 10 injuries, including nine severe burns/blisters on fingers or hands, and one cut on a finger. One incident required medical attention.

CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.

What the record doesn’t say

The notice lists no UPCs, so check the model, the description and the photos.
The notice lists no model numbers in a field of their own; its description may give them.
How many have been returned or fixed isn’t in the notice.

Hearth Record wrote these lines.

Sources

U.S. Consumer Product Safety Commission, Recalls API.

Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.