Pacific Cycle Recalls E-Bikes Due to Fire Hazard
Home product recall 24-092. Announced by CPSC on Jan 25, 2024.
- CPSC: stop using it
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.
The short answer
Announced by CPSC on Jan 25, 2024. Copied from CPSC on Oct 19, 2026.
- Stop using it what CPSC tells owners to do now (needs attention)
- Refund what’s offered
- About 1,700 units, as CPSC gives them
- Reported injuries, in the notice (needs attention)
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
The wiring harness that manages the charging of the lithium-ion battery was not properly assembled, creating a risk of overheating and fire while charging.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
Consumers should immediately stop using and unplug the recalled electric bikes. Consumers should enter their serial number on www.pacific-cycle.com/safety-notices-recalls before returning the bike(s) to confirm their electric bike is part of the recall. Return the recalled bikes to Bass Pro Shops or Cabela’s to receive a full refund.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- What the company offers to fix a recalled product or vehicle: a repair, a replacement or a refund, as the recall notice says. For a vehicle, dealers make the safety repair free. Follow the notice’s own steps, or contact the company it names. Source: CPSC; NHTSA (49 U.S.C. 30120).: refund.
- How to reach the firm: Pacific Cycle toll-free at 877-564-2261 from 7 a.m. to 6 p.m. CT Monday through Friday, email at customerservice@pacificycle.com or online at www.pacific-cycle.com/safety-notices-recalls or www.pacific-cycle.com and go to the bottom of the page and click on “Safety Notices & Recalls” for more information.
Which ones are recalled?
This recall involves Ascend Cabrillo and Minaret Electric Bikes. The Ascend Cabrillo model numbers are R7583BPS and R7585BPS and the Ascend Minaret model number is R7586BPS. The model number and “Pacific Cycle” are printed on the service label located on the seat tube above the bottom bracket. The Ascend Cabrillo was sold in a sand or gray color and has a rear storage rack. The Minaret was sold in black with red and gray accents or a step-through frame style. The word “Ascend” is located on the downtube and the word “Cabrillo” or “Minaret” on the chain stay. The electric bikes have an electric assist motor.
About 1,700 units, as CPSC gives them.
Ascend Cabrillo and Minaret Electric Bikes.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
CPSC’s photos
CPSC shows 5 photos on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
Who made and sold it?
- Imported by Pacific Cycle Inc., Madison, Wisconsin.
- Distributed by Bass Pro LLC, Springfield, Missouri.
- Bass Pro Shops and Cabela’s stores nationwide and online at basspro.com and cabelas.com from January 2023 through November 2023 for between $1,400 and $1,500.
- Made in China, as the notice gives it.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
The firm has received three reports of the battery catching on fire, resulting in one injury of second-degree burns.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no UPCs, so check the model, the description and the photos.
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
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U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.