Burnham Commercial Recalls Natural Gas Boilers Due to Burn Hazard (Recall Alert)
Home product recall 23-738. Announced by CPSC on Mar 23, 2023.
- CPSC: stop using it
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.
The short answer
Announced by CPSC on Mar 23, 2023. Copied from CPSC on Oct 19, 2026.
- Stop using it what CPSC tells owners to do now (needs attention)
- Repair what’s offered
- About 185 units, as CPSC gives them
- None injuries, CPSC’s notice says
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
Delayed ignition and/or flame rollout can occur with the boilers, posing a burn hazard.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
Consumers should immediately stop using the recalled boilers and contact the installer or distributor to schedule a free boiler repair. The firm is contacting distributors directly.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- What the company offers to fix a recalled product or vehicle: a repair, a replacement or a refund, as the recall notice says. For a vehicle, dealers make the safety repair free. Follow the notice’s own steps, or contact the company it names. Source: CPSC; NHTSA (49 U.S.C. 30120).: repair.
- How to reach the firm: Burnham Commercial toll-free at 888-791-3790 from 7:45 a.m. to 4:45 p.m. Monday through Thursday and Friday from 7:45 a.m. to 3:30 p.m. ET, email at info@burnhamcommercial.com or online at www.burnhamcommercial.com and click on “Safety Recall Information” at the top of the page for more information or https://s3-us-west-2.amazonaws.com/catsy.782/BC+Series+8+EP+web+notification.pdf.
Which ones are recalled?
This recall involves the Burnham Commercial Series 8 EP Natural Gas Boiler and the Series 16H equipped with CSD-1. Both boilers are for commercial use and use natural gas as a fuel source. The recalled units have the Q3452B2100/B pilot with the 90-degree mounting bracket. The brand names “Burnham Commercial” for the Series 8 and “Crown Boiler” for the Series 16H are stamped in metal on the front cover. The model and serial number can be found on the boiler rating plate located on the vestibule panel located behind the front jacket panel of the boiler. These boilers are mostly found in industrial or commercial buildings.
About 185 units, as CPSC gives them.
Burnham Commercial Natural Gas Boilers.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
CPSC’s photos
CPSC shows 2 photos on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
Who made and sold it?
- Made by Burnham Commercial, Lancaster, Pennsylvania.
- Independent heating and plumbing contractors and wholesale distributors nationwide from June 2020 through November 2022 for between $2,000 and $4,000.
- Made in United States, as the notice gives it.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
The firm has received two reports of flame rollouts. No injuries have been reported.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no UPCs, so check the model, the description and the photos.
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
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U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.