Chamberlain Group Recalls LiftMaster myQ Garage Door Control Panels Due to Entrapment Hazard (Recall Alert)
Home product recall 23-725. Announced by CPSC on Feb 9, 2023.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.
The short answer
Announced by CPSC on Feb 9, 2023. Copied from CPSC on Oct 19, 2026.
- Repair what’s offered
- About 96,400 (In addition, about 19,300 were sold in Canada) units, as CPSC gives them
- Not said injuries, in the notice
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
The control panel’s secondary entrapment protection system can fail causing the garage door to close even with an obstruction present, posing an entrapment hazard.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
Consumers should immediately contact the Chamberlain Group to receive a free repair kit, including shipping. The repair kit consists of a replacement garage door control panel and installation instructions. Installation instructions can also be found at https://support.chamberlaingroup.com. Chamberlain Group is contacting all known purchasers directly.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- What the company offers to fix a recalled product or vehicle: a repair, a replacement or a refund, as the recall notice says. For a vehicle, dealers make the safety repair free. Follow the notice’s own steps, or contact the company it names. Source: CPSC; NHTSA (49 U.S.C. 30120).: repair.
- How to reach the firm: Chamberlain toll-free at 833-775-1951 from 9 a.m. to 5 p.m. CT Monday through Friday, or register to participate in the recall by filling out the form online at https://support.chamberlaingroup.com, www.liftmaster.com and click Help & Support at the top of the page, or https://support.chamberlaingroup.com/s/889LMMC-041A7928-3MC-warranty-replacement for more information.
Which ones are recalled?
This recall involves LiftMaster myQ garage door control panels, sold individually or with wall-mount residential jackshaft garage door openers. LiftMaster and myQ are printed on the front of the black control panels. The recalled control panels were manufactured between March 2022 and October 2022. The manufacture date, in MM/YY format, the model number and the UPC code are printed on a label located on the back of the unit. The following are the model numbers and UPC codes included in this recall: Model Numbers UPC Codes 8500MC 012381203536 8500CMC 012381203529 8500RGDMC 012381203543 RJO20MC 012381188246 RJO20CMC 012381191277 RJO20CHMC 012381191277 889LMMC 012381203611 889RGDMC 012381203628 041A7928-3MC 012381204304
About 96,400 (In addition, about 19,300 were sold in Canada) units, as CPSC gives them.
LiftMaster myQ Garage Door Control Panels.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Numbers to check against yours
-
UPC
012381203536 -
UPC
012381203529 -
UPC
012381203543 -
UPC
012381188246 -
UPC
012381191277 -
UPC
012381203611 -
UPC
012381203628 -
UPC
012381204304
Copied exactly as CPSC lists them.
CPSC’s photos
CPSC shows 2 photos on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
Who made and sold it?
- Made by Grupo Chamberlain S.de R.L. de C.V., Mexico.
- Imported by Chamberlain Group LLC, owner, the LiftMaster brand, of Oak Brook, Illinois.
- Online and in stores at The Home Depot, Lowes, Menards and other stores and distributors nationwide from March 2022 through October 2022 for about $60, when sold as an accessory, and between $500 and $700, when sold as a bundle.
- Made in Mexico, as the notice gives it.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
None reported in the U.S.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
-
U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.