TJX Recalls Office Chairs Due to Fall Hazard
Home product recall 23-137. Announced by CPSC on Mar 2, 2023.
- CPSC: stop using it
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.
The short answer
Announced by CPSC on Mar 2, 2023. Copied from CPSC on Oct 19, 2026.
- Stop using it what CPSC tells owners to do now (needs attention)
- Refund what’s offered
- About 81,700 (In addition, about 1,000 were sold in Canada) units, as CPSC gives them
- Reported injuries, in the notice (needs attention)
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
The back of the chair can break or detach from the seat base when a consumer is seated in the chair, posing a fall hazard.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
Consumers should immediately stop using the recalled chairs and contact TJX for instructions on how to participate in the recall and dispose of the chairs from home to receive a full refund. Consumers can also return the recalled chairs to any Marshalls, T.J. Maxx, HomeGoods or Homesense store for a full refund.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- What the company offers to fix a recalled product or vehicle: a repair, a replacement or a refund, as the recall notice says. For a vehicle, dealers make the safety repair free. Follow the notice’s own steps, or contact the company it names. Source: CPSC; NHTSA (49 U.S.C. 30120).: refund.
- How to reach the firm: TJX toll-free at 888-359-4763 from 7 a.m. to 6 p.m. CT Monday through Friday or online at https://www.recallrtr.com/officechair for more information; Marshalls at https://www.marshalls.com/us/store/jump/topic/Product-Recalls/2400019 or www.marshalls.com and click on “Product Recalls” at the bottom of the page; T.J. Maxx at https://tjmaxx.tjx.com/store/jump/topic/product-recalls/2400019 or www.tjmaxx.com and click on “Product Recalls” at the bottom of the page; HomeGoods at https://www.homegoods.com/us/store/jump/topic/find-help/our-product-/2400009#productrecalls or www.homegoods.com and click on “Product Recalls” at the bottom of the page; or Homesense at https://us.homesense.com/recalls or www.homesense.com and click on “Product Info/Recalls” at the bottom of the page.
Which ones are recalled?
This recall involves office chairs with a circle cushioned seat that attaches to an adjustable metal stand and five wheels. The back of the chair is a cushioned horizontal oval. The recalled office chairs were sold in white, black, gray, floral, pink, orange, navy, light blue, brown, mint and cream colors. The cushion is covered in either velvet, linen, boucle or faux leather. One of the following style numbers is printed on a hang tag attached to the product: GT646, GT646A, GT646AA, GT646AB, GT646AABO. “ANJI GUOTAI Furniture Co. Ltd.” and “Made in China” are printed on a label underneath the seat.
About 81,700 (In addition, about 1,000 were sold in Canada) units, as CPSC gives them.
Office Chairs.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
CPSC’s photos
CPSC shows 3 photos on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
Who made and sold it?
- Imported by The TJX Companies Inc., Framingham, Massachusetts.
- Marshalls, T.J. Maxx, HomeGoods and Homesense stores nationwide from June 2019 through December 2022 for between $60 and $70.
- Made in China, as the notice gives it.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
The firm has received 12 reports in which the back of the chair broke or detached from the seat base when a consumer was seated in a chair at a store, including 10 reports of injuries, including contusions, strains, numbness, bruising and one reported concussion.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no UPCs, so check the model, the description and the photos.
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
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U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.