Indigo Books & Music Recalls Indigo Branded Bear Mugs Due to Burn and Laceration Hazards
Home product recall 23-053. Announced by CPSC on Nov 23, 2022.
- CPSC: stop using it
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.
The short answer
Announced by CPSC on Nov 23, 2022. Copied from CPSC on Oct 19, 2026.
- Stop using it what CPSC tells owners to do now (needs attention)
- Refund what’s offered
- About 270 (In addition, about 29,232 were sold in Canada) units, as CPSC gives them
- None injuries, CPSC’s notice says
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
The recalled mugs can crack or break when filled with hot liquid, posing burn and laceration hazards.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
Consumers should immediately stop using the recalled Papa Bear and Mama Bear mugs and return them to the Indigo store for a full refund.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- What the company offers to fix a recalled product or vehicle: a repair, a replacement or a refund, as the recall notice says. For a vehicle, dealers make the safety repair free. Follow the notice’s own steps, or contact the company it names. Source: CPSC; NHTSA (49 U.S.C. 30120).: refund.
- How to reach the firm: Indigo toll-free at 833-463-4461 from 8 a.m. to 9 p.m. ET Monday through Friday or from 10 a.m. to 6 p.m. ET Saturday and Sunday, by email at service@indigo.ca or online at www.chapters.indigo.ca/en-ca/product-recalls or www.indigo.ca and click on “Recall.”
Which ones are recalled?
This recall involves Indigo branded Papa Bear and Mama Bear mugs with batch numbers 1220, 0621, 1021or 0920. Indigo and the batch number are printed on the bottom of the mugs. The UPC number 882709402770 or 882709402763 is printed on a white price sticker on the bottom of the mugs. The mugs are made of ceramic and have a white exterior with either a “PAPA BEAR” or “MAMA BEAR” decal and white animal ears on the rim. The interior of the Papa Bear mug is blue and the interior of the Mama Bear mug is aqua. Indigo is printed on the bottom of the mugs.
About 270 (In addition, about 29,232 were sold in Canada) units, as CPSC gives them.
Indigo branded Papa Bear and Mama Bear Mugs.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Numbers to check against yours
-
UPC
882709402763 -
UPC
882709402770
Copied exactly as CPSC lists them.
CPSC’s photos
CPSC shows 4 photos on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
Who made and sold it?
- Made by Guangdong Totye, Ceramics, Chaozhou, China.
- Imported by Indigo Books & Music Inc., Short Hills, New Jersey.
- Distributed by Indigo Books & Music Inc., Short Hills, New Jersey.
- Exclusively at the Indigo store in Short Hills, New Jersey from December 2020 through May 2022 for about $12.
- Made in China, as the notice gives it.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
None reported
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
-
U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.