Residential Elevators Recalls Home Elevators Due to Child Entrapment Hazard; Risk of Serious Injury or Death to Young Children
Home product recall 22-199. Announced by CPSC on Aug 11, 2022.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.
The short answer
Announced by CPSC on Aug 11, 2022. Copied from CPSC on Oct 19, 2026.
- Repair what’s offered
- About 31,000 units, as CPSC gives them
- Reported injuries, in the notice (needs attention)
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
Young children can become entrapped in the space between the exterior landing (hoistway) door and the interior elevator car door or gate if there is a hazardous gap and suffer serious injuries or death when the elevator is called to another floor.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
Consumers should keep unsupervised young children away from the recalled residential elevators and contact Residential Elevators, Inc. for instructions on how to measure for space guards to correct any hazardous gap. Space guards will be provided free of charge and assistance with space guard installation will be provided upon request.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- What the company offers to fix a recalled product or vehicle: a repair, a replacement or a refund, as the recall notice says. For a vehicle, dealers make the safety repair free. Follow the notice’s own steps, or contact the company it names. Source: CPSC; NHTSA (49 U.S.C. 30120).: repair.
- How to reach the firm: Residential Elevators, Inc. toll-free at 877-794-3032 from 8 a.m. to 5 p.m. ET Monday through Friday, email at doorgapsafety@residentialelevators.com or online at www.ResidentialElevators.com/recall or www.ResidentialElevators.com and click on “Recall Information” at the home page for more information.
Which ones are recalled?
This recall involves Residential Elevators, Inc. residential elevator models Easy Rider, Horizon Lift, Luxury Lift, Luxury Lift Hydraulic, Luxury Lift Traction and RE. The Residential Elevators brand name is printed on the light in the operating panel inside the elevator cab. The elevators are used in consumers’ homes.
About 31,000 units, as CPSC gives them.
Residential Elevators.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
CPSC’s photos
CPSC shows 2 photos on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
- Residential Elevator with Space Between the Exterior Landing (Hoistway) Door and Interior Elevator Car (Accordion) Door. A young child can become entrapped if there is a hazardous gap between the doors
- Scenario depicting a child trapped between an exterior landing (hoistway) door and an interior elevator car door due to a hazardous gap. The exterior door locks the young child in the space between the doors when the elevator is called to another floor, putting the child at risk of being crushed or pinned and suffering serious injuries or death
Who made and sold it?
- Made by Residential Elevators, Inc., Tallahassee, Fla.
- Directly to consumers and by authorized dealers nationwide from 1986 through July 2022 for between $20,000 and $35,000 including installation.
- Made in United States, as the notice gives it.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
Residential Elevators, Inc. is aware of one incident involving one of its residential elevators, installed by an independent installer, that resulted in a serious spinal injury to a child.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no UPCs, so check the model, the description and the photos.
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
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U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.