dormakaba Recalls Delayed Egress Locks Due to Risk of Entrapment in an Emergency
Home product recall 21-177. Announced by CPSC on Aug 11, 2021.
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The short answer
Announced by CPSC on Aug 11, 2021. Copied from CPSC on Oct 19, 2026.
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
The lockset can fail to open, posing an entrapment hazard and inability to vacate a location in an emergency.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
Facilities using the recalled locks should contact the firm for instructions on receiving a free repair of the firmware by a technician.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- What the company offers to fix a recalled product or vehicle: a repair, a replacement or a refund, as the recall notice says. For a vehicle, dealers make the safety repair free. Follow the notice’s own steps, or contact the company it names. Source: CPSC; NHTSA (49 U.S.C. 30120).: repair.
- How to reach the firm: dormakaba at 800-265-6630 from 8 a.m. to 5 p.m. ET Monday through Friday, email at DE8310.Recall@dormakaba.com or online at dormakaba.us and search for “recall” or “DE8310” for more information or here.
Which ones are recalled?
This recall involves dormakaba Delayed Egress Locks with model number DE8310 found on the inside of the wiring cavity cover plate. These locks detect when pressure is applied to a door and are set with a release delay of 15 or 30 seconds. The recalled locks include an internal or external alarm sounder, key switch for reset and override, and a building code sign for single out swinging doors. Delayed egress locks are typically used on perimeter exit doors and internal fire doors to discourage or delay unauthorized exit while providing a safe means of escape during a fire or other catastrophic emergency.
About 2,400 units, as CPSC gives them.
Delayed Egress Locks.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
CPSC’s photos
CPSC shows 1 photo on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
Who made and sold it?
- Made by Shanghai One Top Corporation, Shanghai, China.
- Imported by dormakaba USA Inc., Indianapolis, Ind.
- Installed by contractors nationwide from October 2019 through March 2021 for between $1,200 and $1,400.
- Made in China, as the notice gives it.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
The firm has received reports of 56 incidents with the recalled locks. No injuries have been reported.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no UPCs, so check the model, the description and the photos.
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
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U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.