Academy Sports + Outdoors Recalls Ozone 500 Girls’ and Boys’ Elevate 24-Inch Bicycles Due to Fall and Injury Hazards
Home product recall 21-163. Announced by CPSC on Jul 14, 2021.
- CPSC: stop using it
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.
The short answer
Announced by CPSC on Jul 14, 2021. Copied from CPSC on Oct 19, 2026.
- Stop using it what CPSC tells owners to do now (needs attention)
- Refund or Replace or Repair what’s offered
- About 3,860 units, as CPSC gives them
- Not said injuries, in the notice
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
The rear shock spring on the bicycles can become stuck, creating a pinch point between the spring and the seat, posing a risk of injury, or causing the bicycles to stop unexpectedly, posing a fall hazard to the rider.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
Consumers should immediately stop using the recalled bicycles and bring them to any Academy Sports + Outdoors store for a free repair or a full refund. Consumers can also contact Academy Sports + Outdoors for a replacement shock and repair instructions or to receive a pre-paid shipping label to return the bicycle for a full refund.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- What the company offers to fix a recalled product or vehicle: a repair, a replacement or a refund, as the recall notice says. For a vehicle, dealers make the safety repair free. Follow the notice’s own steps, or contact the company it names. Source: CPSC; NHTSA (49 U.S.C. 30120).: refund or replace or repair.
- How to reach the firm: Academy Sports + Outdoors toll-free at 888-922-2336 from 7 a.m. to 10 p.m. CT daily, email at customerservice@academy.com, or online at www.academy.com and click on “Product Recalls” at the bottom of the page for more information.
Which ones are recalled?
This recall involves the Ozone 500 Girls’ and Boys’ Elevate 24-Inch Bicycles. “Ozone 500” is printed on the frame. The girls’ bicycle frame is fuchsia with black script and the boys’ bicycle frame is black with red script. The following style numbers can be found on the seat tube. Style Number Description 164538 Ozone 500 Girls’ Elevate 24 in Bicycles 164540 Ozone 500 Boys’ Elevate 24 in Bicycles
About 3,860 units, as CPSC gives them.
Ozone 500® Girls’ and Boys’ Elevate 24-Inch Bicycles.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
CPSC’s photos
CPSC shows 2 photos on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
Who made and sold it?
- Imported by Academy Ltd., d/b/a Academy Sports + Outdoors, Katy, Texas.
- Academy Sports + Outdoors stores and online at www.academy.com from October 2020 through May 2021 for about $300.
- Made in China, as the notice gives it.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
Academy has received one report of a person injuring their hand under the seat when the rear shock spring compressed.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no UPCs, so check the model, the description and the photos.
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
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U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.