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Santa Cruz Bicycles Recalls Bicycles with Aluminum Frames Due to Fall Risk

Home product recall 21-036. Announced by CPSC on Nov 25, 2020.

CPSC: stop using it

CPSC’s own notice

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.

The short answer

Announced by CPSC on Nov 25, 2020. Copied from CPSC on Oct 19, 2026.

Stop using it what CPSC tells owners to do now (needs attention)
Refund or Replace what’s offered
About 2,900 (In addition, about 216 were sold in Canada) units, as CPSC gives them
None injuries, CPSC’s notice says

Every line below is in CPSC’s own words, with its source beside it.

What’s wrong with it?

The aluminum frame pieces could have experienced thermal damage during a non-standard paint stripping operation and can bend or buckle, posing a fall hazard.

CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.

What should you do?

Consumers should immediately stop using the recalled bicycles with aluminum frames and contact the firm to arrange for a free inspection. Consumers with affected frames can choose either a free replacement aluminum frame or a refund voucher for the value of the recalled frame.

CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.

: refund or replace.
How to reach the firm: Santa Cruz Bicycles toll-free at 833-944-8335 from 9 a.m. to 5p.m. PT Monday through Friday, by email at qualityassurance@santacruzbicycles.com or online at http://www.santacruzbicycles.com and click on the “Product Recall” link for more information.

Which ones are recalled?

This recall involves the model year 2020 aluminum frames on Santa Cruz models Nomad 4a Aluminum, Bronson 3a Aluminum and the 5010 3a Aluminum and Juliana models Roubion 3a Aluminum and Furtado 3a Aluminum. The Nomad 4a Aluminum is black or eggplant (purple) color; the Bronson 3a Aluminum is red tide or olive color, and the 5010 3a Aluminum is dark gray and robins egg (light blue). The Roubion 3a Aluminum is maritime gray and the Furtado 3a Aluminum is fog (light gray). The name “Santa Cruz” or “Juliana” appears on the downtube of the bicycle frame. The model names appear in different locations on the front and rear triangles, depending on the model. Only frames without six small indents above the first letter of the serial number are included in this recall. The serial number is located on the bottom bracket shell.

About 2,900 (In addition, about 216 were sold in Canada) units, as CPSC gives them.

Model Year 2020 Aluminum Santa Cruz and Juliana Bicycles.

CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.

CPSC’s photos

CPSC shows 8 photos on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.

Who made and sold it?

Imported by Santa Cruz Bicycles LLC, Santa Cruz, Calif..
Bicycle stores nationwide and specialty online retailers from June 2019 through October 2020 for about $2,000 for frames sold separately and about $3,500 to $4,300 for complete bikes with the aluminum frames.
Made in China, as the notice gives it.

CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.

Was anyone hurt?

Santa Cruz has received four reports of the recalled aluminum frame bicycle pieces bending or buckling. No injuries have been reported.

CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.

What the record doesn’t say

The notice lists no UPCs, so check the model, the description and the photos.
The notice lists no model numbers in a field of their own; its description may give them.
How many have been returned or fixed isn’t in the notice.

Hearth Record wrote these lines.

Sources

U.S. Consumer Product Safety Commission, Recalls API.

Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.