Miles Industries Recalls Gas Fireplaces Due to Burn and Laceration Hazards (Recall Alert)
Home product recall 20-768. Announced by CPSC on Jul 30, 2020.
- CPSC: stop using it
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.
The short answer
Announced by CPSC on Jul 30, 2020. Copied from CPSC on Oct 19, 2026.
- Stop using it what CPSC tells owners to do now (needs attention)
- Repair what’s offered
- About 370 (In addition, about 1,050 units were sold in Canada) (Valor H5 gas fireplaces were previously recalled on December 2018.) units, as CPSC gives them
- None injuries, CPSC’s notice says
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
Delayed ignition due to pilot degradation can cause gas in the fireplace to accumulate prior to burner ignition. When ignition takes place, it can cause the glass window to shatter, posing burn and laceration hazards.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
Consumers should immediately stop using the recalled fireplaces and contact their Valor fireplace retailer or contractor to schedule a free repair. Miles Industries is contacting all known purchasers directly.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- What the company offers to fix a recalled product or vehicle: a repair, a replacement or a refund, as the recall notice says. For a vehicle, dealers make the safety repair free. Follow the notice’s own steps, or contact the company it names. Source: CPSC; NHTSA (49 U.S.C. 30120).: repair.
- How to reach the firm: Miles Industries toll-free at 866-420-3360 from 7 a.m. to 3:30 p.m. PT Monday through Friday, email at H5@valorfireplaces.com or online at valorfireplaces.com and click on H5 Recall Notice for more information.
Which ones are recalled?
This recall involves two models of Valor H5 propane gas fireplaces: Model 1150ILP with serial number ranging from 20001 through 20365 and model 1150JLP with serial number ranging from 20366 through 21502. The recalled fireplaces were sold in seven different trim and front options with a log set and a mesh barrier screen that was installed in front of the glass. The fireplaces are a fully enclosed rectangular sheet metal box with a glass front. The exhaust is vented to the outside through a ventilation duct. The model number and serial number are printed on a rating sheet behind the trim.
About 370 (In addition, about 1,050 units were sold in Canada) (Valor H5 gas fireplaces were previously recalled on December 2018.) units, as CPSC gives them.
Valor H5 gas fireplace.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
CPSC’s photos
CPSC shows 2 photos on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
Who made and sold it?
- Made by Miles Industries Ltd., Canada.
- Southern Fireplaces & More, Custom Hearth, On Fire, Abercrombie & Co., Southern Hearth & Patio stores and other Specialty Hearth stores from July 2014 through March 2020 for between $3,700 and $5,500 (not including installation).
- Made in Canada, as the notice gives it.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
Miles Industries has received one report of delayed ignition in the United States. No injuries have been reported.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no UPCs, so check the model, the description and the photos.
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
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U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.