Pedego Recalls Electric Bikes Due to Fall Hazard
Home product recall 20-188. Announced by CPSC on Sep 23, 2020.
- CPSC: stop using it
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.
The short answer
Announced by CPSC on Sep 23, 2020. Copied from CPSC on Oct 19, 2026.
- Stop using it what CPSC tells owners to do now (needs attention)
- Repair what’s offered
- About 11,600 units, as CPSC gives them
- None injuries, CPSC’s notice says
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
An improperly manufactured electrical cable can cause the bicycle to accelerate unexpectedly, posing a fall hazard to the user.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
Consumers should immediately stop using the recalled bicycles and contact a local Pedego dealer to arrange for a free repair.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- What the company offers to fix a recalled product or vehicle: a repair, a replacement or a refund, as the recall notice says. For a vehicle, dealers make the safety repair free. Follow the notice’s own steps, or contact the company it names. Source: CPSC; NHTSA (49 U.S.C. 30120).: repair.
- How to reach the firm: Pedego toll-free at 888-871-7115 from 10 a.m. to 7 p.m. ET Sunday through Saturday, or online at www.pedegobikerecall.expertinquiry.com and click on FAQ for more information. Local Pedego dealer contact info can be found at: www.pedegoelectricbikes.com/dealers.
Which ones are recalled?
This recall involves six models of Pedego electric bikes. Models include the Interceptor (Including Platinum Edition), City Commuter (Including Mid Drive Edition and Black Edition), Boomerang Plus, Ridge Rider, Trail Tracker (Including Gorilla Edition) and Stretch (Including Dual Drive Edition). The model name is printed on the chain guard or chain stay of the bike. The bikes were sold in various colors. Pedego is printed on the bike frame.
About 11,600 units, as CPSC gives them.
Electric bicycles.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
CPSC’s photos
CPSC shows 7 photos on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
- Recalled Interceptor (including Platinum Edition)
- Recalled City Commuter (including Mid Drive Edition and Black Edition)
- Recalled Boomerang Plus – Low Step
- Recalled Ridge Rider
- Recalled Trail Tracker (including Gorilla Edition)
- Recalled Stretch (including Dual Drive Edition)
- Recalled Cylinder Cable approximate location
Who made and sold it?
- Imported by Pedego Inc., Fountain Valley, Calif.
- Bicycle stores nationwide and online at www.pedego.com from January 2018 through August 2020 for between $3,000 and $4,700.
- Made in China and Vietnam, as the notice gives it.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
Pedego has received five reports of the bike’s electrical cable malfunctioning, causing the bike to unexpectedly accelerate. No injuries have been reported.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no UPCs, so check the model, the description and the photos.
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
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U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.