Epson Recalls Power Adapters Sold with Epson Scanners Due to Burn and Fire Hazards
Home product recall 20-116. Announced by CPSC on May 1, 2020.
- CPSC: stop using it
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.
The short answer
Announced by CPSC on May 1, 2020. Copied from CPSC on Oct 19, 2026.
- Stop using it what CPSC tells owners to do now (needs attention)
- Replace what’s offered
- About 314,000 (In addition, 25,000 in Canada) units, as CPSC gives them
- None injuries, CPSC’s notice says
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
The power adapters can overheat, melt and catch fire, posing burn and fire hazards.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
Consumers should immediately stop using the recalled adapters and contact Epson to receive a free replacement adapter.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- What the company offers to fix a recalled product or vehicle: a repair, a replacement or a refund, as the recall notice says. For a vehicle, dealers make the safety repair free. Follow the notice’s own steps, or contact the company it names. Source: CPSC; NHTSA (49 U.S.C. 30120).: replace.
- How to reach the firm: Epson USA toll-free at 888-367-2656 from 8 a.m. to 4 p.m. PT Monday through Friday or online at www.epson.com and click “Support” for more information.
Which ones are recalled?
This recall involves the power adapter sold with Epson V-series (V30/V33/V37/V300/V330/V370) scanners. The recalled adapters are black with a power cord that connects to the scanner and to an electrical outlet. “EPSON” and internal part code “EADP-16CB B” are printed on the label of the adapter.
About 314,000 (In addition, 25,000 in Canada) units, as CPSC gives them.
Power adapters sold with Epson scanners.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
CPSC’s photos
CPSC shows 2 photos on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
Who made and sold it?
- Imported by Epson America Inc., Long Beach, Calif.
- Best Buy, Office Depot, Staples, Walmart, and department stores nationwide from January 2010 through December 2015 for between $55 and $80 for the scanner and adapter.
- Made in China (Adapter) and Indonesia (Scanner), as the notice gives it.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
Epson is aware of 15 incidents worldwide of the adapter melting or catching fire, resulting in property damage. No injuries have been reported.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no UPCs, so check the model, the description and the photos.
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
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U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.