Continuum Recalls Lenox Tea Kettles Due to Burn Hazard
Home product recall 20-107. Announced by CPSC on Apr 8, 2020.
- CPSC: stop using it
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.
The short answer
Announced by CPSC on Apr 8, 2020. Copied from CPSC on Oct 19, 2026.
- Stop using it what CPSC tells owners to do now (needs attention)
- Refund what’s offered
- About 56,000 units, as CPSC gives them
- Reported injuries, in the notice (needs attention)
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
The tea kettles can expel hot water during use, posing a burn hazard to consumers.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
Consumers should immediately stop using the recalled tea kettles and contact Continuum for a full refund if proof of purchase is available. If not, consumers will be entitled to a refund of $29.99.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- What the company offers to fix a recalled product or vehicle: a repair, a replacement or a refund, as the recall notice says. For a vehicle, dealers make the safety repair free. Follow the notice’s own steps, or contact the company it names. Source: CPSC; NHTSA (49 U.S.C. 30120).: refund.
- How to reach the firm: Continuum at 800-669-6385 from 10 a.m. to 4 p.m. ET Monday through Friday or online at www.gocontinuum.com and click on Recall Information for more information.
Which ones are recalled?
This recall involves Continuum’s Lenox-branded 2.5 Quart Whistling Stainless Steel Tea Kettle with a three-layered bottom. The tea kettles were sold in a variety of colors, including blue, red, silver, and gold. They have a stainless steel flat bottom that measures approximately 7” in diameter and has a bent edge that extends approximately 1” beyond the flat portion of the bottom. The brand name Lenox is written on the sides and the bottom of the kettle.
About 56,000 units, as CPSC gives them.
Lenox 2.5 Quart Tea Kettles.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
CPSC’s photos
CPSC shows 2 photos on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
Who made and sold it?
- Imported by Continuum Sales & Marketing Corp., Port Washington, N.Y.
- Burlington, HomeGoods, Home Sense, Marshalls, T.J. Maxx, Tuesday Morning, and Winners stores nationwide from September 2013 through November 2017 for between $30 and $50.
- Made in China, as the notice gives it.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
Continuum has received 14 reports of tea kettles expelling hot water through the top, including four reports of burn injuries, some of them severe.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no UPCs, so check the model, the description and the photos.
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
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U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.