Hallmark Recalls Candles Due to Fire and Laceration Hazards
Home product recall 20-047. Announced by CPSC on Dec 20, 2019.
- CPSC: stop using it
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.
The short answer
Announced by CPSC on Dec 20, 2019. Copied from CPSC on Oct 19, 2026.
- Stop using it what CPSC tells owners to do now (needs attention)
- Refund what’s offered
- About 4,500 units, as CPSC gives them
- None injuries, CPSC’s notice says
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
When the candle is lit, the glass jar can break, posing fire and laceration hazards.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
Consumers should immediately stop using the recalled candles and return them to the store where purchased for a full refund of the purchase price and a $10 Hallmark Gold Crown gift card.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- What the company offers to fix a recalled product or vehicle: a repair, a replacement or a refund, as the recall notice says. For a vehicle, dealers make the safety repair free. Follow the notice’s own steps, or contact the company it names. Source: CPSC; NHTSA (49 U.S.C. 30120).: refund.
- How to reach the firm: Hallmark at 800-HALLMARK (800-425-5627) from 9 a.m. to 8 p.m. ET Monday through Friday or online at www.hallmark.com and click on Product Recalls at the bottom of the homepage for more information.
Which ones are recalled?
This recall involves the frosted balsam soy blend jar candles. The scented candles are green and have three wicks. The candle’s glass jar measures about 5 inches high and 4.5 inches in diameter and has a metal top. Hallmark, frosted balsam and an image of a snowy pine cone appear on the front of the candle. Date code 9211D, SKU code XKT1747 and UPC code 763795556991 appear on a white label on the candle’s underside.
About 4,500 units, as CPSC gives them.
Frosted balsam jar candles.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Numbers to check against yours
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UPC
763795556991
Copied exactly as CPSC lists them.
CPSC’s photos
CPSC shows 2 photos on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
Who made and sold it?
- Distributed by Hallmark Marketing Company LLC, Kansas City, Mo.
- Norman’s Hallmark stores in New Jersey and Pennsylvania from September 2019 through December 2019 for about $28.
- Made in United States, as the notice gives it.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
The firm has received 6 reports of the glass jar breaking, resulting in fire damage to nearby items. No injuries have been reported.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
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U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.