SunSetter Recalls Vinyl Covers for Motorized Awnings Due to Impact and Fall Hazards; One Death Reported (Recall Alert)
Home product recall 19-767. Announced by CPSC on Aug 13, 2019.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.
The short answer
Announced by CPSC on Aug 13, 2019. Copied from CPSC on Oct 19, 2026.
- Repair what’s offered
- About 270,000 units (In addition, approximately 11,000 units were distributed in Canada) units, as CPSC gives them
- Reported injuries, in the notice (needs attention)
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
If a powered awning is activated while the cover is secured with bungee tie-downs, when the cover is removed, the awning can open unexpectedly with enough force to strike a consumer standing in the awning’s path, causing them to fall and suffer death or serious injury.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
Consumers should not attempt to install covers for the motorized awnings or remove any installed covers until they have received instructions from SunSetter. Consumers should contact SunSetter for free breakaway safety clips (that replace the bungee tie-downs provided with the cover) and instructions for their use, and instructions on how to safely remove any installed bungee tie-downs (available at https://www.sunsetter.com/safety). SunSetter is contacting all known purchasers directly.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- What the company offers to fix a recalled product or vehicle: a repair, a replacement or a refund, as the recall notice says. For a vehicle, dealers make the safety repair free. Follow the notice’s own steps, or contact the company it names. Source: CPSC; NHTSA (49 U.S.C. 30120).: repair.
- How to reach the firm: SunSetter toll-free at 844-313-0144 from 8 a.m. to 10 p.m. ET daily, online at www.sunsetter.com/safety-clips, or by email at safety-clips@sunsetter.com
Which ones are recalled?
This recall involves all soft vinyl awning covers used with SunSetter® Motorized, Motorized XL, Motorized PRO, Motorized PROXL, and Oasis Freestanding Motorized Retractable Awnings distributed by SunSetter from June 1999 to January 2019 and supplied with bungee tie-downs. Covers for manually operated awnings are not affected by this recall.
About 270,000 units (In addition, approximately 11,000 units were distributed in Canada) units, as CPSC gives them.
Vinyl covers for SunSetter Motorized Awnings.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
CPSC’s photos
CPSC shows 3 photos on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
Who made and sold it?
- Made by SunSetter Products LP, Malden, Mass.
- The recalled covers were sold for about $100 or distributed as a promotional item or as part of a package with motorized awnings directly by SunSetter, through independent dealers nationwide, and through Costco Wholesale, between June 1999 and January 2019.
- Made in United States, as the notice gives it.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
The Firm has received 14 reports of incidents, including one report of a death and six reports of injuries. In one reported incident, a 73-year-old man died after falling from a ladder and over a balcony when a motorized awning opened unexpectedly and struck him while he was removing the cover’s bungee tie-downs.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no UPCs, so check the model, the description and the photos.
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
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U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.