myStromer Recalls Electric Bicycles Due to Crash and Injury Hazards (Recall Alert)
Home product recall 19-729. Announced by CPSC on Mar 19, 2019.
- CPSC: stop using it
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.
The short answer
Announced by CPSC on Mar 19, 2019. Copied from CPSC on Oct 19, 2026.
- Stop using it what CPSC tells owners to do now (needs attention)
- Repair what’s offered
- About 195 units, as CPSC gives them
- None injuries, CPSC’s notice says
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
The bicycle stem can break, posing crash and injury hazards to the rider.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
Consumers should immediately stop using the recalled bicycle and take it to an authorized Stromer dealer for a free repair. myStromer is contacting all known purchasers directly.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- What the company offers to fix a recalled product or vehicle: a repair, a replacement or a refund, as the recall notice says. For a vehicle, dealers make the safety repair free. Follow the notice’s own steps, or contact the company it names. Source: CPSC; NHTSA (49 U.S.C. 30120).: repair.
- How to reach the firm: myStromer at 800-819-4262 from 9 a.m. to 5 p.m. PT Monday through Friday, 9 a.m. to 5 p.m. PT Saturday and Sunday, email at stem@stromerbike.com or online www.stromerbike.com and click on Recalls for more information
Which ones are recalled?
This recall involves all Stromer ST5 pedal-assist electric bicycles. They were sold in a black or gray aluminum frame. The e-bikes have hydraulic disc brakes, an integrated lithium battery located inside the down tube, a motor on the rear hub and a three-button switch on the handlebars. Stromer is printed on the top tube of the bicycle frame and on the seat and chain guard. ST5 is printed on the downtube. Vehicle Identification Number (VIN) TBNST5S700SJA0001 through TBNST5S700SKF0065 is etched on the bottom of the right-side chainstay.
About 195 units, as CPSC gives them.
Stromer ST5 electric bicycles.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
CPSC’s photos
CPSC shows 2 photos on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
Who made and sold it?
- Imported by myStromerUSA Corp., dba Stromer, a subsidiary, myStromer AG, of Vista, Calif.
- Stromer authorized dealers nationwide from April 2018 through February 2019 for about $10,000.
- Made in Switzerland, as the notice gives it.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
myStromer has received one report of a stem breaking. No injuries have been reported.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no UPCs, so check the model, the description and the photos.
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
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U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.