Pain Relief Naturally Recalls Pain and Itch Relief Creams, Sprays and Gels Due to Failure to Meet Child Resistant Closure Requirement; Risk of Poisoning (Recall Alert)
Home product recall 19-712. Announced by CPSC on Nov 1, 2018.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.
The short answer
Announced by CPSC on Nov 1, 2018. Copied from CPSC on Oct 19, 2026.
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
The packaging is not child resistant as required by the Poison Prevention Packaging Act. The pain and itch relief creams, sprays and gels contain lidocaine, posing a risk of poisoning to young children if they put it on their skin or ingest it.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
Consumers should immediately store the product in a safe location, out of reach of children and contact the firm to receive a free replacement cap. All known purchasers will be notified directly about the recall.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- What the company offers to fix a recalled product or vehicle: a repair, a replacement or a refund, as the recall notice says. For a vehicle, dealers make the safety repair free. Follow the notice’s own steps, or contact the company it names. Source: CPSC; NHTSA (49 U.S.C. 30120).: repair.
- How to reach the firm: Pain Relief Naturally toll-free at 877-906-4806 from 9 a.m. to 5 p.m. PT Monday through Friday, email at PRNCustomerCare@Gmail.com or online at www.Painreliefnaturally.com and click on Recall information in the upper tab for more information.
Which ones are recalled?
This recall involves all Pain Relief Naturally lidocaine-containing products including Numbify, Extra Strength Numbify, Pre-TAT Tattoo, Superior Pain & Itch Relief, and Soothing Sore Relief creams, sprays, gels and liquid gels. The recalled products were sold in 1, 2 and 4 ounce size containers. The products have black packaging with the name of the product in gold, red, or green lettering. Numbify Cream, Spray, Gel & Liquid Gel Black tubs and bottles with gold lettering Extra Strength Numbify Cream, Spray, Gel & Liquid Gel Black tubs and bottles with gold lettering Pre-TAT Tattoo Cream, Spray, Gel & Liquid Gel Black tubs and bottles with red lettering Superior Pain & Itch Relief Cream, Spray, Gel & Liquid Gel Black tubs and bottles with green lettering Soothing Sore Relief Cream, Spray, Gel & Liquid Gel Black tubs and bottles with green lettering
About 7,000 units, as CPSC gives them.
Numbify, Extra Strength Numbify, Pre-TAT Tattoo, Superior Pain & Itch Relief & Soothing Sore Relief creams, sprays and gels.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
CPSC’s photos
CPSC shows 4 photos on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
Who made and sold it?
- Made by Ridge Properties, DBA Pain Relief Naturally, Salem, Ore.
- Online at Amazon.com, Ebay.com, Walmart.com, Tatbalm.net, Naturallyhl.com and Numbify.com from August 2017 through August 2018 for between $12 and $30.
- Made in United States, as the notice gives it.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
None reported
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no UPCs, so check the model, the description and the photos.
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
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U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.