Ketra Recalls to Inspect Recessed Downlights Due to Electrical Shock Hazard
Home product recall 18-175. Announced by CPSC on Jun 12, 2018.
- CPSC: stop using it
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.
The short answer
Announced by CPSC on Jun 12, 2018. Copied from CPSC on Oct 19, 2026.
- Stop using it what CPSC tells owners to do now (needs attention)
- Repair what’s offered
- About 3,400 units, as CPSC gives them
- None injuries, CPSC’s notice says
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
The downlights power supply connectors can have incorrect wiring, posing an electric shock hazard to the user.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
Consumers should immediately stop using the recalled downlights and contact the firm to schedule a free inspection and, if needed, repair by a technician. Consumers should not try to inspect or repair the units themselves. Warnings and instructions must be followed to disconnect power prior to servicing, removing or replacing the recalled products.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- What the company offers to fix a recalled product or vehicle: a repair, a replacement or a refund, as the recall notice says. For a vehicle, dealers make the safety repair free. Follow the notice’s own steps, or contact the company it names. Source: CPSC; NHTSA (49 U.S.C. 30120).: repair.
- How to reach the firm: Ketra, Inc. at 800-940-5917 from 9 a.m. to 5 p.m. ET Monday through Friday or online at www.Ketra.com and click on “Important Safety Notice” link or www.KetraRecall.com for more information.
Which ones are recalled?
This recall involves the Ketra D3 recessed downlights produced between November 4, 2016 and March 14, 2018. The date code is located on a sticker attached to each unit and is in the format KWWYY representing WW-work week and YY-year of manufacture. Only downlights with date codes between K4816 and K1118 are included in this recall. The Ketra D3 downlight is typically installed behind a ceiling and the light generated by the LED illuminates the space below. The light fixture enclosure measures 18.5 inches by 10 inches by 4 inches. The downlight is dark gray and black and weighs approximately eight pounds.
About 3,400 units, as CPSC gives them.
Ketra D3 recessed downlights.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
CPSC’s photos
CPSC shows 1 photo on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
Who made and sold it?
- Imported by Ketra, Inc., Austin, Texas.
- Authorized Ketra lighting distributors and specialty audio/video stores nationwide from November 2016 through April 2018 for between $550 and $750.
- Made in China, as the notice gives it.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
The firm has received two reports of incorrect wiring found in the downlights by an electrician. No injuries have been reported.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no UPCs, so check the model, the description and the photos.
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
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U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.