Walgreens Pain and Itch Relief Cream Recalled by Natureplex Due to Failure to Meet Child Resistant Closure Requirement
Home product recall 18-086. Announced by CPSC on Jan 30, 2018.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.
The short answer
Announced by CPSC on Jan 30, 2018. Copied from CPSC on Oct 19, 2026.
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
The packaging is not child resistant as required by the Poison Prevention Packaging Act. The pain and itch relief cream contains lidocaine, posing a risk of poisoning to young children.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
Consumers should immediately place the recalled pain and itch relief cream out of the reach of children and return it to Walgreens for a full refund.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- What the company offers to fix a recalled product or vehicle: a repair, a replacement or a refund, as the recall notice says. For a vehicle, dealers make the safety repair free. Follow the notice’s own steps, or contact the company it names. Source: CPSC; NHTSA (49 U.S.C. 30120).: refund.
- How to reach the firm: Natureplex toll-free at 866-323-0107 from 9 a.m. to 5 p.m. CT Monday through Friday or online at www.natureplex.com and click on Product Safety Recall for more information.
Which ones are recalled?
The recalled Well at Walgreens Pain and Itch Relief Cream tube and packaging are orange with a purple stripe with “Maximum Strength,” “Pain and Itch Relief Cream 4% Lidocaine” and “NET WT 2 OZ (56.7 grams)” printed in white on the front. The Well at Walgreens logo is located on the front upper right corner. The packaging contains the UPC bar code 3 11917 18962 8 on the back.
About 74,000 units, as CPSC gives them.
Well at Walgreens pain and itch relief cream.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Numbers to check against yours
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UPC
311917189628
Copied exactly as CPSC lists them.
CPSC’s photos
CPSC shows 1 photo on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
Who made and sold it?
- Made by Natureplex LLC, Olive Branch, Mass.
- Distributed by Walgreens, Deerfield, Ill.
- Walgreens stores nationwide and online at www.walgreens.com from March 2017 through November 2017 for about $7.
- Made in United States, as the notice gives it.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
None reported
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
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U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.