Chromag Bicycle Stems Recalled by Riser Holdings Due to Fall and Injury Hazards
Home product recall 17-140. Announced by CPSC on Apr 26, 2017.
- CPSC: stop using it
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.
The short answer
Announced by CPSC on Apr 26, 2017. Copied from CPSC on Oct 19, 2026.
- Stop using it what CPSC tells owners to do now (needs attention)
- Replace what’s offered
- About 100 units, as CPSC gives them
- None injuries, CPSC’s notice says
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
The clamping bolts that secure the stem to the fork steerer and/or the handlebars can break, posing fall and injury hazards to riders.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
Consumers should immediately stop using bicycles with the recalled stems and contact Chromag for free replacement bolts for the stem.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- What the company offers to fix a recalled product or vehicle: a repair, a replacement or a refund, as the recall notice says. For a vehicle, dealers make the safety repair free. Follow the notice’s own steps, or contact the company it names. Source: CPSC; NHTSA (49 U.S.C. 30120).: replace.
- How to reach the firm: Chromag Bikes at 800-380-4102 from 9 a.m. to 5 p.m. PT Monday through Thursday, email info@chromagbikes.com or online at www.chromagbikes.com and click on Stem Bolt Recall at the top of the page for more information.
Which ones are recalled?
This recall involves Chromag bicycle stems used to clamp the fork steerer and/or handlebars. The recalled stems include models BZA, Director, HiFi and Ranger. Only stems with a “Z” marked inside the bolt head are included in this recall. “Chromag” and the model name are printed on the stems. The stems were sold separately from bicycles. Bolts used in the stems are 6 mm in diameter and 20 mm in length. The stems were sold in various colors including black, red, blue, gold, purple and silver.
About 100 units, as CPSC gives them.
Chromag bicycle stems.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
CPSC’s photos
CPSC shows 4 photos on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
Who made and sold it?
- Imported by Riser Holdings Ltd., Canada, dba Chromag Bikes.
- Arts Cyclery, Beatchwood Cycles, Beat Cycles, Breadwinner Cycles, Blazin Saddles, Harpers, Quality Bicycle Products, The Bike Hub and Squatch Cycles nationwide or online at www.chromagbikes.com from November 2016 through March 2017 for about $120 for the stem.
- Made in Taiwan and Canada, as the notice gives it.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
The firm has received three reports of the clamping bolts breaking. No injuries have been reported.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no UPCs, so check the model, the description and the photos.
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
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U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.